キングスコートのプールのあるホテル

「Hotel was very nice to stay. Staff is very frendly and helpful. The breakfast was excellent. 」

「I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would...

「レンタカーで、コッツウォルズ地方を旅行した時に利用しました。 ホテルの入り口はわかりずらいけど、道路から入るとすぐに木々のトンネル。 スピードを落としてゆっくりと車を進めると、2階建ての館が見えてきます。正面玄関前は広い芝生です。 「此処に泊まるんだ～。どんな部屋なんだろう。」わくわくドキドキしますね。 食事も部屋もスタッフも、すべてが最高でした。」

「清潔な部屋と、おいしい食事が楽しめます。ガーデンも素晴らしく、古き良きイギリスの雰囲気を満喫できます。 」

「Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half」

「we stayed in the hotel for a long weekend. The hotel needs a bit of cleaning, especially the SPA area.」