2/10 (非常に不満)
Alicia
家族旅行
2025 年 8 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extemely angry at our treatment at this hotel. Would recomend avoiding at all costs. We did not want food during our stay and brought are own however the staff made food anyway and guilt tripped us into eating it. We then asked for costs or prices and were told the food was free and inclusive to our stay. Sadly this was a complete a lie and at checkout they tried to charge us 25 pounds a person for each meal. Even the small pack lunches with half a sandwich and an apple. The staff then lied and were extremely unproffesional and the manager looked like a teenager they even tried to overcharge our safari guide. This place is a complete scam
Alicia
2025 年 8 月に 2 泊滞在