The location is quite convenient. It is close to restaurants, banks, Foster City Leo Ryan Park and being at the center of Foster City is the main reason of my stay at Crowne Plaza. But the staff at the front desk need customer service as they were unfriendly and unmotivated. I requested for additional one mug as I booked for 3 people and there were only 2 mugs in the room. The front desk staff said mugs and glass is only limited to 2 per room which is nonsense. Since I insisted, the staff gave me one mug and one glass. With Covid and other illnesses, does this hotel expect their guest to share mugs and glasses for guest who are more than two in a room. Unacceptable
