Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

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Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

3.5 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
94404, CA, San Mateo, 1221 Chess Dr

Explore the area

  • Popular LocationLeo J. Ryan Park16 min walk
  • Popular LocationMariners Point Golf Center16 min walk
  • Popular LocationErckenbrack Park4 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)12 min drive

Choose dates to view prices

About this area

San Mateo

Located near the beach, Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel is in Foster City, a neighborhood in San Mateo. CuriOdyssey and Coyote Point Park are cultural highlights, and some of the area's landmarks include Filoli and Stanford Theatre. Parkside Aquatic Park and Palo Alto Junior Museum and Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Leo J. Ryan Park - 16 min walk
  • Mariners Point Golf Center - 16 min walk
  • Erckenbrack Park - 4 min drive
  • Parkside Aquatic Park - 6 min drive
  • JoinVille Park - 6 min drive

Getting around

  • Hayward Park Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 12 min drive

About this property

Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

3.5-star hotel in the heart of Foster City
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site at Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), concierge services, and a banquet hall
  • Luggage storage, an elevator, and a ballroom
  • Guest reviews give top marks for the overall value
Room features
All 350 rooms offer comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with showers and shower/tub combinations
  • 37-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Mateo
Crowne Plaza Mateo
Foster City San Mateo
Crowne Plaza Hotel San Mateo
Crowne Plaza San Mateo
Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel Hotel

Frequently asked questions

Is Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel?

As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel on Sep 4, 2022 start from ¥24,254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel located?

Located in Foster City, this hotel is within 1 mi (2 km) of Leo J. Ryan Park, Mariners Point Golf Center, and Erckenbrack Park. Parkside Aquatic Park and Fiesta Meadows Park are also within 3 mi (5 km).

Can I cancel my reservation for free at Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 478 out of 1001 reviews
5 - Excellent 48%
Rating 4 - Good. 312 out of 1001 reviews
4 - Good 31%
Rating 3 - Okay. 116 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 56 out of 1001 reviews
2 - Poor 6%
Rating 1 - Terrible. 39 out of 1001 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Needs alot of maintenance work. First room didn’t have hot water second room was dirty.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and great location
Stayed 3 nights in Jul 2022

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
I have problem with safe lock at the time to check out I waiting 1:45 to someone to show up and open the safe lock
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to major highways and easy to drive to San Francisco
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with group
Liked: Property conditions & facilities
The location is quite convenient. It is close to restaurants, banks, Foster City Leo Ryan Park and being at the center of Foster City is the main reason of my stay at Crowne Plaza. But the staff at the front desk need customer service as they were unfriendly and unmotivated. I requested for additional one mug as I booked for 3 people and there were only 2 mugs in the room. The front desk staff said mugs and glass is only limited to 2 per room which is nonsense. Since I insisted, the staff gave me one mug and one glass. With Covid and other illnesses, does this hotel expect their guest to share mugs and glasses for guest who are more than two in a room. Unacceptable
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The rooms smell musty and like body odor. This hotel is in need of upgrades and modifications. The pool was warmer than the hot tub. The AC unit in my brother's room did not work, and the door to his patio whistled with the wind blowing. Shower heads are really low, and i'm only 5'5"
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Strange experience. Kids crib came almost 2 hours after arriving. Pull out bed had zero sheets or pillows. They have a channel for movies that literally doesn’t work. Just an awkward stay. All around, sloppy for a Bay hotel. If traveling with kids, avoid. If a couple, it’s perfect.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. The room was large and comfortable
Stayed 1 night in Jun 2022