We loved the property and the location. Very restful with a beautiful view of the ocean. Our only complaint relates to a misleading statement about amenities with the property and the process for resolving the problem. Specifically, the BBQ grill was filthy when we arrived. I attempted to clean it, but lacked the proper tools. The Ali'i folks came over promptly and cleaned. When we tried to use it, it kept tripping the ground fault breaker. The Ali'i folks came promptly and checked the unit out and determined that it could not be repaired. They stated that they needed to talk to the owner about replacement and that would get back to us. Three days later, we still had heard anything. When I called, I was reminded the the property manager was very busy and still needed to call the owner. The property manager returned the call later that day and again said they would need to talk to the owner and would get back to us. Three days later, still no call. So, I called again. The very helpful woman said that the computer reflected no resolution of the issue, but that she would call me back in 10 minutes with any answer. God bless her: this is exactly what she did. She informed us that the grill would not be replaced and offered a discount of stay costs. While this was and is generous, we planned to do a considerable amount of grilling (don't like to cook inside if we can avoid it) and were not able to do it. This is reason for our ratings under "Accuracy of Online Listing" and "Communication with Property Manager."
Having said this, we'd still love to stay at this property again...we'll just question a few things in advance before renting next time.