First of all, the location was close to everything. The pool was absolutely incredible and the hot tub was fun after dark. The home itself was very well stocked with just about everything we needed to have a good stay - cooler, beach chairs and towels, etc. The home had a good layout for an adult family.
Now for the reason for my title.
We weren’t given the code until after 4 pm to check in, and as we were locating the unit (a VERY far walk from the parking area) I was greeted by the housekeeper who told me the kitchen faucet was leaky. Not only was it leaky, but you had to slam it from a counter clockwise position to get it to stop streaming all together. The faucet in the hall bath shower fell off the first time my mom used it. The shower heads in the other bathrooms were leaky as well. The AC was barely pumping so my brother and husband checked the filters. They were coated in a very thick layer of human funk - hair, dust, etc. We cleaned all of the filters ourselves with the outside hose and voila, the ac was pumping cold.
There were very few washcloths available, and all of the white towels were dingey and stained. The washcloth I used had a giant brown circular stain right in the middle of it. If I had more space in my suitcase, I would have purchased my own set of towels to use. There was urine on the backside of the toilet. Baseboards everywhere lookedbad
Maintenance is totally ignored, cleanliness was sub par, yet instructions to vacate were extremely strict.