Tony, the owner/mgr was very friendly & nice. Toilet was gushing water when we arrived, Tony said he had tried to find a plumber but couldn't, so all 7 of us would have to use the upstairs master toilet... Since that wouldn't work, (and we had no where else to go) my husband and son-in-law volunteered to replace the toilet for him. Tony offered us 2 days free stay on our next visit, or said he would mail us a check for $110 refund for our current stay. Parts of the condo were clean, but valances, fans, screen doors were FILTHY, we had to keep screens open to facilitate air flow. 2 SMALL window A/C don't keep unit cool, but did help when trades weren't blowing. Cabinet doors were broken in bathroom and kitchen, electrical outlets in master with no outlet cover plates, no handle on frig door, no cover on filthy stove fan, interior needs painted, baseboards scratched, wallpaper peeling, tile bathroom grout moldy...but great location, nice ocean/sunset view, property is GREAT and nice property manager.