4/10 (不満)
Mark、Canada
2017 年 8 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Run-down facility, not for foreigners!
We were two adults renting a two-bedroom suite for 7 days. This is a run-down condo-apartment accommodation. The building looks good, the furniture too. But once you're in, you realize you're on your own: no management on-site, no kitchen/breakfast, no bar/bottle water. Window screens weren't tight so mosquitos kept invading the rooms (in a malaria zone). The bedding mosquito net system let them pass like nothing also, and we had to fight our way to being able to sleep at nights. Security people didn't speak neither English nor French, so we could hardly get anything fixed or acquire needed information. There were no hangers in the rooms' wardrobes, although they managed to find some, two days after arrival. The building washing machine was broken and we were left without towels for days, without replacement. Internet didn't work, and even after repairing the modem, it malfunctioned for several days. No effort whatsoever to remedy the situation. All-in-all, not worth half the price we paid for. It's a shame because the place has its charm and lots of potential.
Mark
2017 年 6 月に 7 泊滞在