Great location, lovely floor plan. The condition was dusty, some items broken like the pulls for the blinds, and the hot water never got hot, but was lukewarm+. There was food left in the master bed, under the covers. Felt like it had not been properly cleaned in a while. Property owner was responsive, we had some issues contacting the property management company, ironically contacting their “text us with any request,” line, which was never replied to, then we had to leave two vms, and wait for a call back. The check in instructions were helpful, but may have been with a different rental company, we were marooned for about 27mins trying to figure out if the owner was who we follow with the video, or the property management company. We did get in, it was frustrating. The owner was responsive, and helpful, it seemed the property management company just dropped the ball on cleaning then added confusion to the check in process, and added frustration with a useless number to text with any issues.