What had the potential to be a 5 star stay quickly turned into the worst accommodation we've ever experienced. Upon arrival we were greeted by friendly staff and shown to our villa. The first thing I noticed was how dirty the floors were, there were little brown spots all over the tile like it hadn't been mopped in ages. After seeing that, I checked the bathtub as we were on vacation and it was one of the reasons I had booked the room. The tub didn't look like it had been wiped down so I had to call reception to see if someone could come clean it so we could take a bath later. Not too long after, someone came around to clean it or so I thought. I'm not sure if it was a language barrier but after they left I checked the tub and it was in the exact same state, so I really have no idea what they did. We didn't have a bath the entire stay as on the 2nd night there were some kind of animal feces in it (took pics to send Expedia). Aside from the cleanliness or lack thereof, this property was missing many of the basic amenities that Expedia had listed such as WIFI (we were told it was under maintenance the first day, then after the "wifi guy" apparently came to fix it we were told it was working but it still wasn't) it didn't work the entire time we were there which made it very difficult to check in with family back home. I literally don't have enough space here to list everything that was wrong with our stay, I will be contacting Expedia and letting them know. BOOK SOMEWHERE ELSE!
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Reviews
Very Good
71 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
Map
80361, Bali, Kerobokan, Jalan Bumbak No. 22
What's nearby
- Berawa Beach
- 5 min drive
- Batu Belig Beach
- 5 min drive
- Seminyak Square
- 7 min drive
Choose dates to view prices
Book online or call:
03-6743-6572Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
Deluxe Room
Room Amenities
- 20 sq m
- Studio
- 1 bathroom
- Sleeps 2
- 1 Double Bed
More detailsDouble Deluxe Pool View
More detailsVilla One Bedroom Pool
More detailsVilla One Bedroom Suite Pool
More detailsFour Bedroom Private Pool Villa
Room Amenities
- 300 sq m
- 4 bedrooms
- 4 bathrooms
- Sleeps 8
- 3 Queen Beds and 2 Twin Beds
More detailsVilla Two Bedrooms Pool
More detailsThree Bedroom Private Pool Villa
Room Amenities
- 180 sq m
- 3 bedrooms
- 3 bathrooms
- Sleeps 6
- 3 Queen Beds
More detailsTwo Bedroom Pool Villa
Room Amenities
- 180 sq m
- 2 bedrooms
- 2 bathrooms
- Sleeps 6
- 2 Twin Beds
More detailsOne Bedroom suite Pool Villa
Room Amenities
- 100 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
More detailsOne Bedroom Pool Villa
Room Amenities
- 90 sq m
- 1 bedroom
- 1 bathroom
- Sleeps 3
- 2 King Beds OR 1 Twin Bed
More details
About this area
Kerobokan
Located in Kerobokan, Grand Avenue Bali is in the suburbs. Puputan Badung Square and Bali Bombing Memorial are notable landmarks, and travelers looking to shop may want to visit Eat Street and Seminyak Square. Traveling with kids? Don't miss Waterbom Bali and Bali Bird Park.
What's nearby
- Berawa Beach - 5 min drive
- Batu Belig Beach - 5 min drive
- Eat Street - 7 min drive
- Seminyak Square - 7 min drive
- Echo Beach - 8 min drive
About this property
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Policies
Check-in
Check-in time starts at 2 PM
Express check-in
Special check-in instructions
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
Pets
- No pets or service animals allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: USD 6 per person (approximately)
- Airport shuttle fee: USD 25 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.
Property is also known as
- Grand Avenue Bali
- Grand Avenue Bali Kerobokan
- Grand Avenue Bali Villa
- Grand Avenue Bali Villa Kerobokan
- Grand Avenue Bali Hotel Kerobokan
- Grand Avenue Bali Kerobokan
- Grand Avenue Bali Villa
- Grand Avenue Bali Kerobokan
- Grand Avenue Bali Villa Kerobokan
Property amenities
Beach
- Beach shuttle (surcharge)
- Beach towels
Pool/Spa
- Outdoor pool
- Indoor pool
- Sun loungers
- Massages
- Spa services
- Spa treatment rooms
- Manicures and pedicures
- Facials
- Body scrubs
Internet
- Free WiFi
Parking and transportation
- Free parking nearby
- Free valet parking
- 24-hour pick-up airport shuttle (surcharge)
- Airport shuttle on request
- Free area shuttle
- Beach shuttle (surcharge)
Family friendly
- Children stay free
- Children's pool
- Childcare (surcharge)
Food and drink
- Electric kettle
- Coffee/tea maker
Dining
- Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 6 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Manager's reception (free)
- Room service available
Bedrooms
- Pillow top mattress
Bathrooms
- Bidet
- Hair dryer
- Free toiletries
- Slippers
Entertainment
- LCD TV with cable service
Outdoor areas
- Garden
Laundry
- Dry cleaning/laundry service
Work spaces
- Laptop workspace
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- No elevators
- Soundproofing
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Services and conveniences
- Concierge services
- Daily housekeeping
- Safe
- Multilingual staff
- Phone
- Luggage storage
- Blackout drapes/curtains
- Safe at front desk
- In-room massages
- Wedding services
Location highlights
- In a rural location
- In the suburbs
Things to do
- Scuba diving, windsurfing, and mountain biking nearby
General
- 20 rooms
- Built in 2005
Nearby things to do
Activities
An indoor pool, an outdoor pool, and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Bicycle rentals nearby
- Snorkeling nearby
- Scooter/moped rentals on site
- Mountain biking nearby
- Hiking/biking trails nearby
- Windsurfing nearby
- Scuba diving nearby
- Ziplining nearby
Stayed 2 nights in Feb 2019
Stayed 2 nights in Jan 2019
The pool is awful. Looks dirty. Needs either good clean and or repainting. The restaurant does not serve beer so had to walk to another place for dinner so i could have a beer also. No fridge.very dangerous to walk No sidewalks and narrow road. In the middle of nowhere. Needs alot of tlc.
Stayed 2 nights in Jan 2019
Disappointing, rude, falsely advertised.
Very disappointing. Took 20 minutes to find someone for reception. Booked a room that was supposed to be 88 sq mtrs but it was 20. Girl at reception rude, manager rude. Girl said phones not working, but then answered the phone!!! Manager not willing to offer solution just told us to cancel. Won't go back there.
Facilities: Shabby, Horrible, Run-down; Value: Over-priced; Service: Professional, Respectful; Cleanliness: Grubby;
Location: Too noisy, Too remote