2/10 (非常に不満)
carl
2024 年 11 月 16 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointing stay - Noisey Rooms
We had high expectations for this property, especially given the good communication from the owner before our arrival, who provided helpful information. However, our experience was far from what we had hoped.
The biggest issue was the noise. Our room (Room 3) was located next to a busy road, and the bin collection at 5:00 AM added to the disturbance. The rooms are not soundproof, so we could hear everything from neighboring rooms—doors closing, showers running, conversations, and even toilets flushing. The constant noise kept us awake all night.
I raised the issue on the first day and requested a room change, but I was told no other rooms were available. Strangely, the next day, guests in Room 4 also complained about the noise and were moved to a different room. This double standard left me feeling frustrated and disappointed.
On top of that, the shower in our room was extremely small and uncomfortable to use.
After two unbearable nights, we decided to cut our stay short by four days and paid to move to another property. If you’re looking for a relaxing holiday and a good night’s sleep, I would recommend looking elsewhere.
carl
2024 年 9 月に 7 泊滞在
