カサネの家族向けホテル

「Very good location with beautiful river view! All the staffs are friendly with smiles. Although there were always big groups of tourists but we’ve been treated well at breakfast and dinner though we were just 2 of us. But the problem was the maintenance. After soaking in the bath just after 9 pm, I tried to have a shower but no hot water came out. No matter how long I waited, nothing happened, so I tried to ring reception—only to find that the telephone cable had come loose and I couldn’t get...

「Overall I enjoyed the hotel, staff was helpful and friendly. Rooms were very clean, but they need a refresh. The rooms were old, worn. I did love the balcony and view of the watering hole (fun to see the many animals), the bed was comfortable, linens soft. We went to the Bomba show hosted at this property. Would highly recommend, food and show were great! Worth it.」

「If I could give 6+ stars (instead of max 5) for customer service, I would do so. After my tour organizer (avoid: Afrinature) was a no show for one tour and cancelled game drive only hours before, the staff at Hotel in short order called their trusted partners to ensure I didn't miss out on any experience in Kasane. I am just so grateful as some people might have simply said, "too bad." When I come back, I am staying with Hotel Rustiek and arranging my tours thru them. Thank you!!!!」

「Fantastic location, along Chobe River. We fully enjoyed the beautiful beautiful sunset with a glass of wine. All the staffs are very friendly and helpful. Quiet place with no TV!」

「Wir wurden vom gesamten Personal überaus herzlich empfangen und begleitet. Die Zimmer waren sehr komfortabel, sauber und geräumig, die Betten sehr bequen. Ausflüge für uns wurden perfekt organisiert. Das Einchecken übers Handy ist etwas aufwendig und es wäre wünschenswert, wenn alle auf der Speisekarte angebotenen Speisen Recht konstant da wären.」

「The staff was friendly, responsive and extremely helpful.」

「大きいキッチンがあり自炊可能。シャワーとトイレは共用だがお湯はしっかり出た。アフリカらしい雰囲気のゲストハウス。ゲストハウス主催のドライブサファリ、ボートサファリ、ビクトリアフォールズツアーなどがあり、帰りはビクトリアフォールズ空港まで有料で送迎してもらった。カサネの町まで車で10分程度かかり周りにスーパーや店が無いのが残念。しかしスタッフはフレンドリーで親切。」

「good and friendly service, nice rooms but finishing was lacking」