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航空機が欠航した時に家族で利用させてもらいました。清潔な洗濯機などが部屋にあり満足感は高かったです。

親切に対応していただきました。

I had stayed in Tomi for 3 nights by myself and everything was great! Location - a quiet yet convenient corner of Ginza. Just 10 minutes of walk and you are in the heart of Ginza. Metro is just at the corner too. Stay - very nicely decorated and it easily became my home for 4 days instead of just another bigger hotel room. You got fully equipped kitchen (which is such a luxury in Tokyo), Living room (with great Hi-Fi!), Dining room, big Bathroom, and washing machine. This would be perfect for family stay. You get well rested before another new day in busy Tokyo - all worth it I would say. Staff - very friendly and helpful, helping with my luggage before check-in at 7am, making sure I get what I needed. Just a minor note about the cleaning, sometimes some small items were left forgotten - around the sink, some utensils or pots that I used and cleaned and left to dry, and also the bed runner was left on the side :P Good stay afterall! Thank you Tomi team!