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Mercure Karpacz Skalny

Photo gallery for Mercure Karpacz Skalny

Featured Image
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Mercure Karpacz Skalny

UNESCO Sustainable Property

Mercure Karpacz Skalny

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
58-540, Lower Silesian, Karpacz, Ul Obroncow Pokoju 5

Explore the area

  • Popular LocationSports and Tourism Museum9 min walk
  • Popular LocationAlpine Coaster14 min walk
  • Popular LocationKarkonosze National Park15 min walk

Choose dates to view prices

About this area

Karpacz

Located in Karpacz, Mercure Karpacz Skalny is in the mountains and near the boardwalk. Prince Henry's Castle and Sztolnie Kowary are local landmarks, and some of the area's activities can be experienced at Relaks Slope and Karpatka II. Traveling with kids? Consider Sports and Tourism Museum, or check out an event or a game at Municipal Stadium. Take in the nearby slopes with downhill skiing, snowboarding, and skiing lessons, or check out other outdoor activities such as sledding. Guests love the hotel's central location.

What's nearby

  • Relaks Slope - 2 min walk
  • Park Bajek - 9 min walk
  • Sports and Tourism Museum - 9 min walk
  • Alpine Coaster - 14 min walk
  • Karkonosze National Park - 15 min walk

Getting around

  • Jelenia Gora Station - 19 min drive
  • Wroclaw (WRO-Copernicus) - 107 min drive

Restaurants

  • Liczyrzepa – Serves breakfast, lunch, and dinner.

About this property

Mercure Karpacz Skalny

Family-friendly hotel with restaurant and indoor pool
A restaurant, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, an outdoor tennis court, and a sauna are onsite. All 146 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with satellite channels. Guests will also find room service, free newspapers, and free bottled water.
Mercure Karpacz Skalny offers 146 accommodations with safes and complimentary newspapers. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Karpacz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 30 per day)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: PLN 51.00 for adults and PLN 31.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Foosball table
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Spa services
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Trampoline

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage

Languages spoken

  • English
  • German
  • Polish

Business services

  • Computer station
  • Conference space (3122 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 40 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 51.00 for adults and PLN 31.00 for children (approximately)
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Self parking fee: PLN 30 per day
  • Pet fee: PLN 40 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Mercure Karpacz Skalny Hotel
Mercure Karpacz
Mercure Skalny Hotel
Mercure Skalny
Mercure Karpacz Skalny Hotel
Mercure Karpacz Skalny Karpacz
Mercure Karpacz Skalny Hotel Karpacz

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 70 out of 146 reviews
5 - Excellent 48%
Rating 4 - Good. 57 out of 146 reviews
4 - Good 39%
Rating 3 - Okay. 16 out of 146 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 146 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 146 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

5/5 Excellent

Liked: Staff & service
Stayed 1 night in Aug 2019

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019

3/5 Okay

Stayed 2 nights in Jun 2019