5/5 Excellent
Mariusz, Kalisz
Traveled with family and small children
Sep 4, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2020
Mercure Karpacz Skalny
Photo gallery for Mercure Karpacz Skalny
Overview of Mercure Karpacz Skalny
UNESCO Sustainable Property
Mercure Karpacz Skalny
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
58-540, Lower Silesian, Karpacz, Ul Obroncow Pokoju 5
Explore the area
- Sports and Tourism Museum9 min walk
- Alpine Coaster14 min walk
- Karkonosze National Park15 min walk
Choose dates to view prices
About this area
Karpacz
Located in Karpacz, Mercure Karpacz Skalny is in the mountains and near the boardwalk. Prince Henry's Castle and Sztolnie Kowary are local landmarks, and some of the area's activities can be experienced at Relaks Slope and Karpatka II. Traveling with kids? Consider Sports and Tourism Museum, or check out an event or a game at Municipal Stadium. Take in the nearby slopes with downhill skiing, snowboarding, and skiing lessons, or check out other outdoor activities such as sledding. Guests love the hotel's central location.
What's nearby
- Relaks Slope - 2 min walk
- Park Bajek - 9 min walk
- Sports and Tourism Museum - 9 min walk
- Alpine Coaster - 14 min walk
- Karkonosze National Park - 15 min walk
Getting around
- Jelenia Gora Station - 19 min drive
- Wroclaw (WRO-Copernicus) - 107 min drive
Restaurants
- Liczyrzepa – Serves breakfast, lunch, and dinner.
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (PLN 30 per day)
- Limited onsite parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: PLN 51.00 for adults and PLN 31.00 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Air hockey
- Arcade/game room
- Bicycle rentals
- Foosball table
- Health club
- Indoor pool
- Outdoor tennis court
- Sauna
- Spa services
- Tennis
Family friendly
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's games
- Children's toys
- Free children's club
- Indoor pool
- Laundry facilities
- Refrigerator
- Trampoline
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Ski equipment rentals
- Ski storage
Languages spoken
- English
- German
- Polish
Business services
- Computer station
- Conference space (3122 square feet)
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sun loungers
- Terrace
Spa
- Body scrubs
- Body treatments
- Facials
- Massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Bathroom emergency pull cord
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Wheelchair accessible (may have limitations)
More
- Games
- Smoke-free property
Room amenities
Bedroom
- Bed sheets
- Hypo-allergenic bedding
Bathroom
- Free toiletries
- Hair dryer
Entertainment
- Satellite channels
- TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Desk
- Free newspapers
- Iron/ironing board (on request)
- Phone
- Safe
Similar properties
See similar properties
Karpacz
3 star
Pet friendly
Business friendly
Free WiFi
Guest rating 4+
Hotel
Policies
Check-in
Check-in from 2 PM - 5:30 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of PLN 40 per pet, per night
Children and extra beds
Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: PLN 2.40 per person, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: PLN 51.00 for adults and PLN 31.00 for children (approximately)
- Airport shuttle fee: PLN 500 per vehicle (one-way)
- Self parking fee: PLN 30 per day
- Pet fee: PLN 40 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Property is also known as
Mercure Karpacz Skalny Hotel
Mercure Karpacz
Mercure Skalny Hotel
Mercure Skalny
Mercure Karpacz Skalny Hotel
Mercure Karpacz Skalny Karpacz
Mercure Karpacz Skalny Hotel Karpacz
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.4/5
Cleanliness
4.4/5
Staff & service
3.9/5
Amenities
4.1/5
Property conditions & facilities
4/5 Good
Verified traveler
Sep 8, 2019
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
5/5 Excellent
Verified traveler
Sep 1, 2019
Liked: Staff & service
Stayed 1 night in Aug 2019
2/5 Poor
Verified traveler
Aug 27, 2019
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
3/5 Okay
Verified traveler
Jun 11, 2019
Stayed 2 nights in Jun 2019