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Hotel Relaks Wellness & SPA

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Hypo-allergenic bedding, desk, free cribs/infant beds, free WiFi
Hypo-allergenic bedding, desk, free cribs/infant beds, free WiFi
Hypo-allergenic bedding, desk, free cribs/infant beds, free WiFi
Hypo-allergenic bedding, desk, free cribs/infant beds, free WiFi

Overview of Hotel Relaks Wellness & SPA

Hotel Relaks Wellness & SPA

3 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
58-540, Lower Silesian, Karpacz, Ul. Obronców Pokoju 4

Explore the area

  • Popular LocationSports and Tourism Museum12 min walk
  • Popular LocationKarkonosze National Park15 min walk
  • Popular LocationAlpine Coaster16 min walk

Choose dates to view prices

About this area

Karpacz

Located in Karpacz, Hotel Relaks Wellness & SPA is in the mountains and near the boardwalk. Sports and Tourism Museum and Park of Miniatures are cultural highlights, or if an activity is on the agenda, check out Karpacz Ski Resort. Alpine Coaster and Western City are also worth visiting. Spend some time exploring the area's activities, including skiing, skiing lessons, and hiking/biking trails.

What's nearby

  • Relaks Slope - 3 min walk
  • Park Bajek - 10 min walk
  • Sports and Tourism Museum - 12 min walk
  • Karkonosze National Park - 15 min walk
  • Alpine Coaster - 16 min walk

Getting around

  • Jelenia Gora Station - 19 min drive
  • Wroclaw (WRO-Copernicus) - 107 min drive

About this property

Hotel Relaks Wellness & SPA

3-star spa hotel near Sports and Tourism Museum
Along with 2 restaurants, this hotel has a full-service spa and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/café, massage/treatment rooms, and laundry facilities. All 40 rooms offer free WiFi, room service, and flat-screen TVs with digital channels. Other amenities available to guests include rainfall showerheads, free bottled water, and hair dryers. Housekeeping is available on request.
Hotel Relaks Wellness & SPA offers 40 accommodations with complimentary bottled water and hair dryers. 21-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Karpacz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
SPA and Wellness has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Ski storage

Languages spoken

  • English
  • German
  • Polish

Business services

  • Computer station
  • Conference space (2088 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 49 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: PLN 49 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa and Mastercard
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Relaks
Hotel Relaks Karpacz
Relaks Karpacz
Hotel Relaks Wellness Karpacz
Hotel Relaks Wellness
Relaks Wellness Karpacz
Relaks Wellness
Relaks Wellness & Spa Karpacz
Hotel Relaks Wellness & SPA Hotel
Hotel Relaks Wellness & SPA Karpacz
Hotel Relaks Wellness & SPA Hotel Karpacz

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 26 out of 56 reviews
5 - Excellent 46%
Rating 4 - Good. 25 out of 56 reviews
4 - Good 45%
Rating 3 - Okay. 5 out of 56 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 56 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 56 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.4/5

Staff & service

5.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Hiking trip
Ok hotel. Room was a bit small, but clean.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Not only price-quality score is great, the rooms and services are as well! I'd like to note Monika (reception) who was the most attentive front office employee I ever met in my life. She helped me from the very booking and was always there to advise and help. By the way, she was responding to my messages for the whole month prior the arrival! Also, I'd like to mention breakfast. The restaurant is spacious and very nice. Food choice is amazing - my fiance, who never has enough left the table so full he could barely move :) Food choice is great and they try to change hot items daily (at least two of them). Location is amazing - not too far from the city center (just 10-15 mins walk), you have a track just next to the hotel. A bit far from Wang, however the distance is walk-able. Sauna is a bit small, only for 4 people at a time, but we did not face any trouble. We were there with another couple and all was fine - nice place to relax. Next to the hotel is a good restaurant where we had 20% discount from the hotel - the bill to be paid at the reception of the hotel - very convenient. Food is good, service is a bit slow, but polite. Overall the stay was truly enjoyable! Thank you so much for the stay!
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

3/5 Okay

Stayed 1 night in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019