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Quisisana Palace

3.5 star property
Family-friendly ski hotel with full-service spa

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Consider a stay at Quisisana Palace and take advantage of an airport shuttle, a free daily manager's reception, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski lessons. Treat yourself to a massage, reflexology, or a body wrap at the onsite spa. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Air conditioning
  • Breakfast available

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Day bed
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Day bed
  • 57 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Grand)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Day bed
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Safari suite

Premium bedding, minibar, in-room safe, desk

Safari suite

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Day bed
Premium bedding
Blackout drapes/curtains
Bidet
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
360 01, Karlovy Vary, Mariánskolázenská 298-3

What's nearby

  • Karlovy Vary Municiple Theater - 3 min walk - 0.3 km
  • Hot Spring Colonnade - 5 min walk - 0.4 km
  • Church of St. Mary Magdalene - 5 min walk - 0.4 km
  • Mill Colonnade - 8 min walk - 0.7 km
  • St. Peter and Paul Orthodox Church - 9 min walk - 0.8 km

Getting around

  • Karlovy Vary Station - 6 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 10 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬4 min walk
  • ‪Pizzeria La Famiglia - ‬3 min walk
  • ‪Goethe's Beer House - ‬3 min walk
  • ‪Atlantic - ‬6 min walk

About this property

Quisisana Palace

Boutique family-friendly hotel by the river
Consider a stay at Quisisana Palace and take advantage of an airport shuttle, a free daily manager's reception, and a terrace. Hit the slopes at this hotel featuring ski lessons. Treat yourself to a massage, reflexology, or a body wrap at the onsite spa. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and a porter/bellhop
Room features
All guestrooms at Quisisana Palace boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and day beds
  • Bathrooms with hydromassage showers and designer toiletries
  • LCD TVs with cable channels and DVD players
  • Childcare services, video-game consoles, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free offsite parking within 1 mile; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Ski lessons
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1888
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.06 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 180 per vehicle (one way)
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70 per night
  • Facilities fee: EUR 80 and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Quisisana Palace
Hotel Quisisana Palace Karlovy Vary
Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel
Hotel Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel Karlovy Vary

Frequently asked questions

Is Quisisana Palace pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quisisana Palace?

Check-in begins at 3:00 PM.

What time is check-out at Quisisana Palace?

Check-out is at 11:00 AM.

Does Quisisana Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per vehicle applies.

Where is Quisisana Palace located?

Located near the slopes, this Karlovy Vary hotel is in the city center and within a 10-minute walk of Karlovy Vary Museum, Market Colonnade, and Vridelni kolonada. Karlovy Vary Municiple Theater and Diana Cable Car are also within 5 minutes. Karlovy Vary dolni n. Station is 29 minutes by foot.

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Reviews

Quisisana Palace Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 43 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sehr gut aber Personal überfordert und Restaurant geschlossen
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très confortable et très bien tenu. Le personnel est polyglotte, souriant et attentif. Mérite bien son appartenance à la chaîne mondiale des petits palaces. Je recommande cet établissement sans hésiter.
Stayed 3 nights in Jul 2019

8/10 Good

Gints

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2019

8/10 Good

baruch

Liked: Staff & service, property conditions & facilities
The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel mit luxuriösen Zimmern am Ende der Altstadt.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quisisana

Karlsbad ist immer eine Reise wert und erst recht mit diesem Hotel, auch wenn ich mir keine geteilte Matratze und mehr Haken z.B. für die Bademäntel gewünscht hätte
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel im Stadt Zentrum. Gemütliche 19 Zimmer. Ruhig und sauber.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krasny hotel v centre Karlovych Varoch s dobrymi sluzbami
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but no "open" spa area

We had a great stay at Quisisana palace. The room was nice and clean, the staff was very polite. Only complaint would be that there is no spa area that you can just access when you please, you can only book a private spa suite for a 2 hour window for about 85 Euro. This messed with our plans to just lay around and relax as we only had this 2 hour window to do so. The private spa suite was wonderful but the time was not enough. Would stay here again if our intention is not a Spa Weekend
Stayed 2 nights in Nov 2018

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Stayed 2 nights in Nov 2018

10/10 Excellent

sunny, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지역 특성상 건물이 다닥다닥 붙어 있어서 찾기는 조금 어려웠어요~ 그래도 외부는 조그만해 보이는데 내부는 너무 고급스럽고 객실도 넓고 좋았어요! 스몰 럭셔리 호텔 강추입니다! 특히 조식이 정말 좋아요!!
Stayed 1 night in Oct 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend at Quisanna Palace

Excellent
Stayed 2 nights in Oct 2018

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

숙박후기

리셉션은 믿을수 없을정도로 친절했고 방의 컨디션이 매우 좋았다. 뷰는 기대하지 말것. 위치는, 이지역 전체를 돌아다니기엔 먼곳에 떨어져있다 의사의 진단과 치료를 받으며 머물고 휴식하기엔 좋을것 같지만, 우리처럼 하루이틀 이 지역 여행을 위해 숙박만 하기에는 적절하지 않다. 위치가 가장 아쉬움. 아침식사를 호텔 예약시 추가하지 않고 현지에서 추가할경우 상상하지 못한 추가요금이 발생할것이다. 훌륭한조식이지만 아침식사에 그렇게 큰 비용을 지불한것이 후회된다.
Stayed 1 night in Oct 2018

10/10 Excellent

Alexander

A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis comfort during the Summer Heat

The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
Stayed 1 night in Jul 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class at a great value

This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
晚上回到酒店发现空调无法关闭而且有噪音，酒店给我们换了一间房，浴室非常非常小。酒店位置不错，景色很一般，早餐是点餐的，不是自助形式。建议还是选折对面的普普大饭店。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great location!
Stayed 1 night in Sep 2017

10/10 Excellent

Yu Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is fantastic. Breakfast is good.
Stayed 1 night in Aug 2017

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day off from our over-busy world.

A most relaxing stay.
Stayed 1 night in Jul 2017

6/10 Okay

Dr Bella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bad experience

Uncomfortable room, noisy Aircondition , Very hot, wardrobe not available (see photo) Our room was not set up and served as a five star hotel Staff unfriendly and unhelpful We are Very disappointed
Stayed 5 nights in Jun 2017

10/10 Excellent

Günther, Feldkirchen bei Graz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil...

Das Frühstück war ein absolutes Highlight. Es gibt kein Buffet, sondern man kann aus der Karte wählen. Besonders zu empfehlen ist das Englische Frühstück. Das Personal ist sehr freundlich und zuvorkommend.

10/10 Excellent

Bean'z, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Arrived in Karlovy Vary around 12nn, the receptionist told us our room is prepared already, he is very polite and kind. Our room is decorated very decently with a king-size bed, sheets and duvets are very comfy.They provide Bvlgari's bathroom supplies, nothing to complain at all! I highly recommend everyone to book this hotel with their breakfast, it's the most delicious breakfast I've ever had. 3-5 breakfast sets to choose from, and also a-la-carte menu including omelettes, pancakes and etc. Delicious meal!

10/10 Excellent

expedia, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptional place to stay

wonderful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very personal hotel.

The best hotel I've ever stayed. Quite beautiful and historic.