4/5 Good
Hardeep, Cleveland
Traveled with family and small children
Feb 20, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had low expectations for Disney (ie zoo of children, long lines etc). Lot of people during Covid, and so the lines at the slide, for food, and getting a lounge chair etc. are noticeable. Lobby has a nice vibe with cool music playing. Villa room has a sofa couch which is reasonably comfortable but I would expect 2 full beds or queen beds for the price. No blankets (just the linen sheets and it gets cold in room at night) so you had to ask for those. Staff are attentive, especially bell service and valet. The housekeeping brings up blankets etc immediately. The snorkeling is excellent and there is a glass outside where you can view your family snorkeling in that pool which was a great photo op. Pool is overall warm, except for snorkeling because of fish survival requirements probably. The jacuzzi in kids pool is broken so you have to walk a bit to get to a jacuzzi; they have adult one but hard to go there alone and just leave kids by selves. They should consider a babysitting service where they watch your kids so you can also enjoy; they do have a lot of lifeguards in any case. The activities themselves sold out even when I went at 745 AM in line for 20 min to signup, and Ukelele was already gone by that point for entire day; they should let you sign up at the beginning and give you a choice of 1-2 to pay for and reserve. Luau was sold out so we went to Paradise cove.Can buy food on the resort with just a door card and passcode. Ate dinner across street, good places/food.
Stayed 3 nights in Feb 2022