Find all hotels by Independent in Kando

"Very commercial onsen hotel with lots of staff onsite when checking in to a point it actually feels quite overwhelming. A nice touch when arriving where they allow you to drop off the luggage and drive into the parking lot where a mini shuttle is there to drive you back to the hotel but the negative is the next morning when you’re leaving you’re left dragging your luggage down a slight slope where it makes you feel like valued guest when you arrive but when you’re leaving they don’t really care especially when me and my partner went for a dip in the morning then proceeded to breakfast and thought we might have a Power Nap till 10:30 before hitting the road but to our surprise by the time we finished breakfast and got back to the room the mattress and the bedding was all cleaned up and it felt like they literally wanted you out which was kinda disappointing to say the least and it really didn’t make you feel like you’re on holidays. The sites had quite a few onsen options but the town shuts quite early so remember to get yourself sorted early or you may be stuck either paying resort priced restaurants or stuck eating convenient store food because there is not much open late in the evening so plan before you go for a dip. Additionally the rooms and in generally the hotel looks abit tired also. Overall not a great experience especially this was our first port of call since arriving in Nagoya. Not a great way to start the trip. "

"Dinner and breakfast options are 6,7pm we requested 7pm just walk up around 6 to look around and realized everything was preset so my food was sitting there an hour before I eat kinda sucks "

"A nice place to rest, connect with people, and enjoy local tours around Nakatsugawa!"

"Lovely hotel and very friendly staff. Its annoying that they don't provide daily housekeeping etc. sheets dont need to be changed but I expect a hotel to clean the bathroom and make the bed."

"Friendly staff and nice atmosphere. Good onsen and comfortable bed. "

"Staff are very nice, good service "

"It is a big hotel with lounge, fireplace and a large reception waiting area. Staff were friendly and onsens good! The buffet breakfast and dinner were great; with local selection as well as western. If you like to drink, there are beers, sake and wine too. "

"Staff were very friendly. The Kaiseki dinner and breakfast were very good!! One of the best onsen I enjoyed. It has many pools with different massage points. One of them has herbal health effect. Awesome! "

"Open air onsen was my favorite in this hotel. I went there early in the morning, it was rustic environment which I wanted. "