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Heritance Kandalama

Photo gallery for Heritance Kandalama

Featured Image
Outdoor pool
Outdoor pool
Balcony
Balcony

Overview of Heritance Kandalama

Heritance Kandalama

5 out of 5

4.4/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
21100, Dambulla, Kandalama Lake front

Explore the area

  • Popular LocationPopham's Arboretum13 min drive
  • Popular LocationDambulla Cave Temple13 min drive
  • Popular LocationRangiri Dambulla International Stadium17 min drive
  • AirportSigiriya (GIU)25 min drive

Choose dates to view prices

About this area

Kandalama

Located in Kandalama, Heritance Kandalama is on a lake. Ancient City of Sigiriya is a local landmark, and the area's natural beauty can be seen at Wasgamuwa National Park and Minneriya National Park. Explore all the area has to offer with hiking/biking trails and mountain biking.

What's nearby

  • Popham's Arboretum - 13 min drive
  • Dambulla Cave Temple - 13 min drive
  • Rangiri Dambulla International Stadium - 17 min drive
  • Sigiriya Museum - 25 min drive
  • Ancient City of Sigiriya - 26 min drive

Restaurants

  • Kanchana Restaurant – Serves breakfast, lunch, and dinner.
  • Kaludiya Restaurant – Fine-dining restaurant with a bar. Serves dinner.
  • Cafe Kachchan – Pool-view café. Serves light fare.

Getting around

  • Bandaranaike Intl. Airport (CMB) - 155 min drive

About this property

Heritance Kandalama

Luxury hotel with 4 restaurants and full-service spa
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 152 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include balconies and minibars.
Heritance Kandalama offers 152 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Ecotours
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 11 2021 to October 31 2022 (dates subject to change):
  • Fitness facilities
  • Spa
  • Spa/Beauty services
  • Spa tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Dambulla
Heritance Kandalama Hotel Dambulla

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 276 out of 457 reviews
5 - Excellent 60%
Rating 4 - Good. 108 out of 457 reviews
4 - Good 24%
Rating 3 - Okay. 43 out of 457 reviews
3 - Okay 9%
Rating 2 - Poor. 21 out of 457 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 457 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Disappointing food
Stayed 2 nights in Jul 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Past its used by date
This hotel has had its day. It looks tired and dated. In our room the spa, toilet and safe didn't work. The buffett is ordinary. I would not stay here again.
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique architecture in a wonderful green area. Food, service and accomodation outstanding
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s built into the caves! It has a beautiful view of Sigiriya. Lovely stay.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020