The staff were excellent, kind and helpful. Very comfortable beds. Good cooking facilities. Very spacious apartment. The onsen was dated and needs an upgrade but the water was a good temperature.
시설은 노후되었지만 청결하고 조리 시설과 주방 시설이 좋았습니다.특히 본관 온천을 무료로 이용할수 있어서 좋았습니다.대가족 이용시 편리합니다.
yongsu
2018 年 1 月に 2 泊滞在
8/10
방이 3개고, 보통의 일본처럼 욕실과 변기가 따로 있습니다.
요리할 수 있는 준비도 다 되어있었는데 다만 청소 상태는
조금 부족한듯해보였지만, 여러 명이 한 번에 이용하러 들어
가기엔 좋았고, 온천을 이용할 수 있어 좋았습니다.
宿泊されたお客様
2017 年 8 月に 1 泊滞在
6/10
Initial experience with check-in was good but the room smells musty and not cleaned very well especially in the bathroom and sink area. There were 3 rooms with 6 beds so more than enough room for what we need. Couldn't get the water heater to work at first but once the gas was turned on properly all worked fine. It's basic and other good thing is that the spa is included but separate from the apartment.
宿泊されたお客様
2017 年 8 月に 1 泊滞在
4/10
Good place but with a bad experience. My 6 years old daughter open the door but the glass on the door is broken for some reason ( rainy with wind or a big hit by her). She is hurt. I told to the hotel but none can provide the help. Next morning, they are very polite to ask for the fixing money but no any word to ask who is hurt. I just paid it because it is broken when my daughter opened the door.
Wind
2017 年 8 月に 1 泊滞在
8/10
Check in is done at a separate location (Furanui Onsen), which is a 1-min away from the apartment. Overall, the apartment is spacious and tidy, suitable for a family of 5. Guests are given complimentary access to the onsen, which is good. I wish to compliment the fronk desk manager, Mr. Arao for being very customer centric. I have left my stuff in the room upon checked out and Mr. Arao had kindly arranged the item to be mailed back to me in a very efficient manner.