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"Helpful staff, clean hotel and room, free lockers for use."

"Wonderful stay! Our friends were late in arriving and they held dinner for them. The dinner and breakfast were amazing. The staff speaks limited English but worked hard to make everything perfect for our stay. I would recommend staying 2 nights to really experience Kinosake Onsen."

"The hotel staff were incredibly friendly and accommodating they picked us up from the train station. The hotel itself was absolutely beautiful and one of a kind stay must recommend for anyone going to this town. "

"Once checked in this hotel was fine. Staff seemed more concerned focused on checking us in with machines than greeting their guests."

"Amazing "

"Wonderful hotel. Each room had the perfect amount of amenities and space. Really appreciated the free drink on arrival, and the breakfast was excellent."

"Staff wonderful. The room was amazing "

"Comfort and luxury in one. Loved this stay! Do yourself a favor and book a private onsen every day, and a spa appointment. "

"Enjoyed our stay"