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「Room was not clean, handicapped bar was broken in bathroom, hair dryer was broken, sheets for pull out were used, floor was sticky, 1/3 of dishes were dirty. Staff was decent, breakfast was good, kids enjoyed the pool.」

「The staff was very friendly」

「Great stay」

「Good hotel overall we like our stay」

「We had a great experience - staff very nice and helpful. It had everything we needed and more. It will be our first choice of accommodation when in Kalamazoo again. Thanks for the hospitality.」

「Stayed overnight with my family, friendly staff, nice affordable hotel with breakfast and free parking. We'll book again!」

「Exceptionally large hotel, we kept getting lost! Nice to have an on-site restaurant and bar. They have a large indoor pool that while we were there was absolutely overwhelmed with kids. The room, once we found it, was good. The door did not automatically close and latch, so we had to be careful to do that. Forgot to tell management the next day. Clean hotel, comfortable room and furnishings.」

「早朝の出発でタクシーの手配に困っていましたが、スタッフが親切にアプリを紹介してくれたおかげで、無事に空港に到着することができました。」

「清潔でよかったです。 朝ご飯が、水とオレンジとバー一つでした。」

「When your pool is down for maintenance ( even if you're offering the pool from the hotel across the parking lot) your price should be discounted. I'm not about to walk across the parking lot to the neighboring hotel after dark! Very disappointing that this wasn't known ahead of time and then have the price adjusted. Also the ice machine on my floor was not operating/out of order. Another disappointment. The bed was very comfortable.」

「部屋がタバコの臭いがした。エアコンが古くてうるさく、又通風口にほこりが溜まっていた。トイレの便器が古くて清潔感がない。」

「Staff was exceptional. Helpful and friendly. Made the family feel welcome.」

「清潔感もあり、スタッフの対応も丁寧」

「The lobby smelled awful, like an old mop and dirty water. However, it was only the lobby. Rooms were spotless. Beds very comfortable. Very convenient to the highway and our venue. Breakfast was OK, food was cold. Employees were friendly.」

「空港の目の前」