「The rooms are spacious and nicely equipped, the food is good, the staff are pleasant. These good things have stayed consistent over many stays at this hotel.
This time, however, I had a locker (safe) that did not work, and I complained 3 separate times to a female employee at the desk, with no action resulting. Finally, my Indian friend talked to the desk staff about it in Telugu, and they sent someone up to fix it.」