Turtle Bay Resort

Photo gallery for Turtle Bay Resort

Primary image
On the beach, beach umbrellas, beach towels, snorkeling
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of Turtle Bay Resort

VIP Access

Turtle Bay Resort

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
96731, HI, Kahuku, 57-091 Kamehameha Hwy

Explore the area

  • Popular LocationTurtle Bay Palmer Course11 min walk
  • Popular LocationTurtle Bay12 min walk
  • Popular LocationTurtle Bay Beach16 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)56 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Kahuku

Located in Kahuku, Turtle Bay Resort is in a rural area and on the beach. Travelers eager for a bit of culture can stop by Polynesian Cultural Center, while those wishing to experience the area's natural beauty can explore Turtle Bay Beach and Sunset Beach. Traveling with kids? Consider Waimea Valley and Dole Plantation. Scuba diving, parasailing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

What's nearby

  • Kuilima Cove - 9 min walk
  • Turtle Bay Faizo Course - 11 min walk
  • Turtle Bay Palmer Course - 11 min walk
  • Turtle Bay - 12 min walk
  • Turtle Bay Beach - 16 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 56 min drive

About this property

Turtle Bay Resort

Upscale resort on the beach, with 2 outdoor swimming pools
At Turtle Bay Resort, spend the day at the beach, relax by one of the resort's 2 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Turtle Bay Resort offers 443 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

A golf course, 6 outdoor tennis courts, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Kinetic Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 36.65 per night; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 36.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 40-60 for adults and USD 40-60 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Surfer, The Bar

Things to do

  • 2 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Bicycle rentals
  • Canoe available
  • Ecotours
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (27997 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Oven
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 300 per accommodation, per stay, plus a deposit of USD 250 per stay
Welcoming dogs only
1 per room (up to 35 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 56.33 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 40 and USD 60 for adults, USD 40 and USD 60 for children (approximately)
  • Uncovered self parking fee: USD 36.65 per night (in/out privileges)
  • Uncovered valet parking fee: USD 36.65 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Bay Turtle
Turtle Bay Resort Resort
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort Kahuku
Turtle Bay Resort Resort Kahuku

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 590 out of 999 reviews
5 - Excellent 59%
Rating 4 - Good. 263 out of 999 reviews
4 - Good 26%
Rating 3 - Okay. 78 out of 999 reviews
3 - Okay 8%
Rating 2 - Poor. 51 out of 999 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 999 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay. However we did not feel special for our honeymoon.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property and rooms have been totally upgraded since the many years ago I stayed there.. very beautifully done!
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality and the overall experience at turtle bay was amazing!
Stayed 3 nights in Jul 2022

2/5 Poor

Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2022

3/5 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Location great, valet parking convenient. Nice lounge area with view Room sink had hair and toilet didn't flush correctly. Poor wait service in bar lounge.
Stayed 3 nights in Jul 2022