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"It was very clean. The room and facilities were beautifully kept and very new. The staff was very friendly and helpful. However we were surprised at the extra charges for two futons for our children at ¥3000 a piece as well as the ¥3000 late arrival fee, which made it much more expensive than we originally thought. Also, we would have liked to have booked one of the other rooms via Expedia, but it said that none were available on our date however, upon arrival, we were the only guest there so he...

"Absolutely fabulous stay in Kocho, with particularly traditional ryokan with kaiseki dinner and breakfast. It embraces the natural greenery in the surroundings - constituting holistic experience that I have never had before."

"Everything is good."

"Great stay. Enjoyed the private Spa."

"Excellent stay Lovely hotel with onsen baths"

"The hotel is totally unique and it gives an excellent experience"

"Clean, welcoming, very nice onsen experience."

"Hotel staff is passionated and their dining is high quality. Nothing much nearby so stay in the hotel to enjoy their program and facility"

"Absolutely amazing experience staying at this property. It was so beautiful, the meals were a feast for both the eyes and the mouth and the service was unmatched."

"It’s a clean , old Japanese style hotel with excellent service and reasonable price."

"The staff were very kind and helpful. The hotel is clean and in a very convenient location."

"Fantastic hotel, fantastic food, fantastic staff. Highly recommended, would love to return!"

"best house keeper"

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"Nice hot spring."

"古いながらも清潔感と趣があり、食事も品数が多く、大満足でした。 スタッフの方にも親切にしていただきました。"

"This was my first time to stay in a Ryokan (traditional Japanese inn) and I really like it! The hotel was a bit old but still in good condition. They have indoor & outdoor hotspring pool plus many other facilities for you to enjoy during your stay. Buffet breakfast & dinner both were great too. Free shuttle service available too to pick up from/drop off to Kagaonsen station. Thumb up!"

"ホテルは古いですが、お風呂のお湯も良かったし、食事も美味しかったです。スタッフの方の対応もとても良かったです。 "

"Wonderful place. Greeted as we drove up, valet parking. Room was so nice and clean. Everybody was amazing and it was all perfect. "

"Excellent onsen "