「Cleaning and room service were not at all what I expected.
Cleaning: Some cleaning tools remain at our room everyday, and the housekeeper seems to forget to change towels.
Room service: That lamb chops had been overcooked and tasted almost charcoal.
We actually has stayed in Japanese Kimpton before and held a wedding. And that was incredible and unforgettable, that’s why we chose.
But I expected way too much. 」
「Very accommodating staff who helped with everything from transport tips to local attractions. Room was spotless and had all the essentials. Felt welcomed and comfortable throughout my stay. Great base for exploring Miami.」
「We had a really good experience staying at this hotel. The day we were in Miami it was pouring rain so I can't say much about walking around there, however we did travel to the port and that was a super easy commute via uber. Would definitely recommend staying here!」