ジュノー国際空港(JNU)周辺のホテル

「Great customer service.」

「While the room was spacious, the carpet was stained and old. There was no air conditioning and the windows were open but the room was musty. There was no soap in the bathroom. The shuttle from the airport was helpful.」

「From check in to checkout our experience there was phenomenal. They were super receptive on the phone to answer questions about their shuttle service. We even had to do a very early morning shuttle at 3 AM for our flight and they accommodated that early time AND included offering us homemade breakfast burritos to take with us because we would be missing the continental breakfast. They had an enormous assortment of snacks and fresh fruit offering bottles of water and free coffee and tea for the...

「This hotel is newly renovated and is possibly the nicest hotel in Juneau. The new owners put a lot into this. Rooms are spacious. All counters, desks headboard were handmade with locally sources lumber. Beds are comfy. Nice little kitchenette in each room. I would definitely stay here again and you should too.」

「送迎で無理をお願いしたにもかかわらず、笑顔で対応していただきました。設備も充実しており、私には少し過剰なほどでした。おすすめ出来るホテルです。」

「アラスカ感たっぷりの味のあるホテルでしたが、４連泊中のタオル交換や石けんの補充はありませんでしたし、洋服をかけるハンガーもありませんでしたので、値段の割にはアメニティーがいまいちかと思いました。もちろん、コーヒーメーカーやバスタブなどありません（専用あるいは共用のシャワーのみ）。あと、注意したいのは、フロントが２４時間対応ではなく、早朝のチェックアウトなど注意が必要です。フロントのいる時間を確認しても適当ですので、フロントのいるうちにチェックアウトした方が安心です。それから、バーが併設されており、夜は結構うるさいです。」

「The silver bow Inn is a little jewel in Juneau. Although old, it has been updated and made very charming with little touches like custom wallpaper, and every amenity you could want. The only drawback is having to carry your luggage upstairs, but if you can do that this is the hotel to stay at.」

「This is a great place our room was very clean we really enjoyed the jacuzzi as well. I do recommend you have rental car to visit places near by.」

「I think the biggest downfall of this listing is the details. I wish I would have known it was a shared space, I feel like the listing currently doesn’t do a good job at explaining that well. After arriving and being extremely confused I looked at the detailed email I got 3 days before check in and saw those details when I was checking in via the owner’s website. That does a good job at explaining it, but the Expedia booking definitely lacks. The kitchen was extremely dirty in the sink and on the...

「Nothing」

「部屋の窓が壊れていて閉じなかったため、フロントに対応をお願いしたが他に空いている部屋がないと言われて仕方なくこの部屋に滞在した。その際、謝罪の言葉もなく、クレームしたがホテルでは受け付けないと言われた。エクスペディア経由でしかクレームは受け付けないと断られた。高級ホテルと評価されているだけに印象は最悪でした。」