Johnstone River Nature Refuge

2bdrm 2bthrm unit we booked had plenty of space and good kitchen and laundry facilities. Room wasn't that clean when we arrived. Beds were uncomfortable in both rooms and furnishings were tired and in need of updating. Shower in second bathroom could not be used as pressure was terrible and water temperature was either searing hot or freezing cold. Reception didn't seem to be staffed much during our stay so thay made it hard to raise concerns. On the whole, good location, the secure underground parking was great and pool was fantastic. Just need to up their cleaning game and update furnishings to make the stay more comfortable

We had a truly wonderful stay at this hotel in Cairns and couldn’t be happier with our experience. The location is absolutely perfect—right in the heart of Cairns, yet still peaceful and quiet. Everything you need is within easy walking distance: the beach, restaurants, cafés, and shops are all just about 200 metres away, which made getting around effortless, especially as a family. The hotel itself was exceptionally clean and very well maintained. From the rooms to the common areas, everything felt fresh, comfortable, and thoughtfully cared for. We also felt very safe throughout our stay, which is incredibly important when travelling with family. What really sets this place apart, though, is the people. It’s family owned, and you can genuinely feel it in the way the owners and staff treat their guests. The hospitality was sincere, warm, and welcoming—not forced or scripted. They went out of their way to make us feel at home, always happy to help, give local tips, or simply have a friendly chat. It was a fantastic family stay, and we created great memories here. If you’re looking for a clean, safe, centrally located hotel with heart and outstanding hospitality, this place is a gem. We would absolutely stay here again and highly recommend it to anyone visiting Cairns.