Poor Service,. Fridge in room was noisy, I called to inform, the answer I got was we will get back to you on Friday. I checked in on Wednesday and checked out on Sunday. All these days with a noisy fridge in the room.
Bontleeng M
2025 年 1 月に 4 泊滞在
6/10 (普通)
Celia
グループ旅行
2024 年 11 月 10 日
気になった点 : 清潔度、スタッフとサービス
Convenient location
Very convenient location. Check in took longer than normal. 2 x Rooms on the same floor was requested when we made the booking (almost a year in advance) They confirmed the rooms will be close to each other via a phone call the morning of check in. However, at check in they informed us that they could not assist with the request. We booked 3 x rooms. The one Room 503 - toilet was running the whole time and could not flush. It was reported to reception.
Celia
2024 年 11 月に 1 泊滞在
4/10 (不満)
Masegare
2024 年 11 月 8 日
Masegare
2024 年 11 月に 2 泊滞在
4/10 (不満)
CN
2024 年 9 月 23 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Bad experiance
From the point of arrival, the front desk staff where unfriendly and seemed to be in a rush. Got to the aparment and it was stunning like in the pictures however my tv did not work and the telephone was not in order. Its a nightmare to contact the front desk especially from a cellphone. Maintenace is a bit on the low side as the apratment was full of cracks and moisture. I would have rather used that amount of money on air bnb for a home rather.
Amazing apartment all mod cons room service daily. Restaurant not a huge menu but good service a bit slow. Great little gym.
william
2024 年 1 月に 7 泊滞在
2/10 (非常に不満)
Lebogang
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 1 月 8 日
気になった点 : 清潔度、設備とサービス
the rooms are not properly maintained, not properly cleaned . the sheets are worn out with stains. i ddnt like that i spent 2 days without towels despite me having requested for them.the service deliverly upon making such request was slow. Management contacted me but ddnt take heed to my review in fact they stated that my review was invaluable. as such i wouldnt reccommend this place to anyone.