4/10 (不満)
Boban、London
2017 年 8 月 11 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location,but that's all
We booked it this hotel from 03.08.17-10.08.17 as double room with a sea view.
We arrived at the hotel around midday and we were taken to our room n.203. The room looked ok a bit outdated but still ok. Once I came out on the balcony I've noticed that we don't have a sea view as we were fourth row from the beach.
The showroom was tiny, it had three sliding panels and once they are fully open it gives you around 20" /40 cm space to walk in and take a shower.
Around 2.30pm we went to the pool with my four year old daughter for a swim. the owner of the hotel approached and was speaking in Italian language something and was pointing at his watch. I didn't understand a word what he said and decided to leave as my daughter was terrified from his behaviour. When we were leaving I saw a small board hidden behind plants saying the pool is closed between 1-3 pm.
Fair enough I was going to obey this rules only if someone explained them to us on our arrival, but unfortunately nobody gave us a tour in the hotel or explained the health and safety procedures, assembly pointed in case of fire or what time the breakfast was served. Literally nothing, nothing at all. For everything we needed we suppose to find out our self and mostly was not pleasent way.
Every morning every single room had a table allocated with room number on it on the same table. We were 7 days there and not even once we had a table with our table number, we were always asking where we coul sit and alwas randomly
Boban
2017 年 8 月に 7 泊滞在