Jerusalén Vacations from ￥318,121

Great location and very close to bus and train station. Staffs are very friendly and helpful. I even got a small souvenir before I left. Highly recommended.

I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns. A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team. Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me. Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!

The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.

The staff at the Sanctuary by Belmond were extraordinary in their efforts to make us feel at home and cared for. One of our party lost a wallet on the grounds and they made every effort to help us find it. The front desk were especially accommodating in assisting us book bus tickets and entry tickets to Machu Picchu. Thumbs up!

The hotel is outdated. No iron!! However, staff were very friendly and helpful. Dining area was nice. And food was good.