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Mercure Convention Center Ancol

4.0 star property
Families find the perfect balance between relaxation and play at this Jakarta retreat with pools, a playground, and a game room for all ages

Choose dates to view prices

Located in the heart of Old Jakarta, Mercure Convention Center Ancol offers a vibrant getaway. Travelers can unwind with massage and spa services or enjoy activities like volleyball and tennis. The hotel's arcade/game room and two outdoor pools make it ideal for families.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥4,826
￥5,840 total
includes taxes & fees
May 25 - May 26

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About this property

Mercure Convention Center Ancol

  • Upscale family-friendly hotel located in Old Jakarta
  • A terrace, a garden, and a playground are just a few of the amenities provided at Mercure Convention Center Ancol. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities like beach volleyball. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with sun loungers
    • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
    • Concierge services, laundry services, and a water dispenser
  • Room features
  • All 438 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Eco-friendly toiletries, showers, and hair dryers
    • LCD TVs with cable channels
    • Free infant beds, daily housekeeping, and desks

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May 27 - May 28
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The property is located in Dreamland Ancol Park. The listed destination fee comprises mandatory Ancol entrance access fees, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 500000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 165289 for adults and IDR 82644 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: IDR 25000 per day
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Convention Center Ancol have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mercure Convention Center Ancol?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Mercure Convention Center Ancol on May 25, 2026 start from ￥4,826, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Convention Center Ancol pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for IDR 25000 per day.

What time is check-in at Mercure Convention Center Ancol?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Convention Center Ancol?

Check-out is at noon.

Does Mercure Convention Center Ancol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Mercure Convention Center Ancol located?

This family-friendly Jakarta hotel is located in Old Jakarta, within 1 mi (2 km) of Allianz Ecopark Ancol and Dunia Fantasi. Mangga Dua Square and Mangga Dua Square are also within 2 mi (3 km). Jakarta Kampung Bandan Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

7.6

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 50 out of 196 reviews
Rating 8 - Good. 72 out of 196 reviews
Rating 6 - Okay. 39 out of 196 reviews
Rating 4 - Poor. 26 out of 196 reviews
Rating 2 - Terrible. 9 out of 196 reviews

Reviews

Verified

10/10 Excellent

constantijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice family hotel with good view

Big and clean rooms that keeps a good standard. Large beds, stable wifi, silent and good space for working or playing. A lot of activities for kids at all ages with a mini version of a in-house water park and a kids club that has VR games and a large activity room. Breakfast was good and had a lot of options. Staff always friendly and accomodating.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort

How can laundry cost that much ?

Very nice , breakfast . The price to get your clothes laundered was outrageous. The best breakfast buffet for $5 usd and to get a couple pairs of underwear/ undershirts and socks was going to cost $20 usd !!!! Wow I could get my undies dry cleaned for less than that in the states!! But overall good location and food was wonderful. Room was nice but not fantastic.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and morning breakfast was good and the staff was helpful and friendly.
Stayed 23 nights in Jul 2022
Verified

10/10 Excellent

ASHARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go Hotel.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience thank you
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and the Pool Staff Andy very careing and friendly
Stayed 1 night in May 2023
Verified

10/10 Excellent

Arief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UNIQUE IN JAKARTA
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no wifi

Nice get away from the city. Save and quiet area. Internet wifi terrible
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you want to sleep with cockroaches!

Horrible stay! When we entered our room at night itbwas full of cockroaches everywhere, on the bed in our bags and in our shoes! Receptionist and hotel were aware of the issue butbwere taking chances with guests. Tge momnet i complained they moved us to the newly renovated floor. Even then the room still smelled like drainage and the smell was stronger in the toilet. Avoid this hotel no matter what. Didnt expect Mercure to become such a third rate hotel.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

hui kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴室
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

KAZUTOSHI

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
ここの夜担当の男性スタッフは最悪です。会話中に2度舌打ちをされました。スタッフ教育がなってません。後シャワーの水が泥臭い、公園内なので入場にいちいち料金が発生する。部屋の水飲んでお腹を壊した等々不満だらけです。
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property was great. Only thing leaving it. Taxi is a must and for some reason you have to pay 25,000rph every time you come back in to grounds. It's not the hotel that's charging its a park where the hotel is at.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

デラックスの部屋に宿泊しました。となりの音が聞こえて、うるさいです。となりのベルの音なのか自分の部屋の音なのか、区別できないぐらいとなりの音が聞こえます。2日目はとなりがあまりにもうるさく耐えられず、とにかく静かな部屋に変更してもらいました。
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アンチョール港に行くのに便利でした。 しかし、アンチョール地区に入る度に1人25,000ルピア取られるので気楽に中心街やコパ地区に出られません。ホテル滞在者は無料にすべき。
Stayed 1 night in Sep 2019
Verified

8/10 Good

ESg

Liked: Cleanliness, staff & service
Close to event venue. Staff made you feel welcome and helpful.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
c The property was well maintained. However, the room that was initially allotted to us has a terrible odour akin to sewer smell. After highlighting it and requesting for a room change, we we pleasantly surprised with a room-upgrade.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goede faciliteiten, ook voor kleine kinderen. vriendelijke badmeesters bij het kinderzwembad. Ook personeel van de catering (complimenten voor mevrouw iin en haar collega's tijdens het ontbijtbuffet!)
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly. Courteous staff. Keep up good work.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Kenny

Disliked: Cleanliness, room comfort

Overrated.

The room Is outdated. The window knobs are rusted. Towels are dirty. They don’t provide hand towels unless upon request. No soap dish on the sink. We booked 2 non smoking rooms and requested for adjacent. Instead got one of the adjacent room and other one down the hall. No availability I’m guessing. throughout the night, can smell cigarettes smoke seeping to our room. Constant loud noise outside the hallways. We booked for 3 nights of stay, After 1 night, we checked out early and adsorbed the cost for other 2 additional nights. For the price, wouldn’t come back.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its so nice remain over night, will come again soon
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Sani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff and Good variety of breakfast

Friendly Staff, Fast check-in, many variety of breakfast western,mid eastern, and kocak food. Amazing swimming pool for Kids and Kids club' for free.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Friendly staff, good ambience, good food. Comfort hotel
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Sherly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liburan Keluarga

Tempat yang bagus untuk liburan keluarga dengan fasilitas lengkap, lapangan olahraga, main sepeda, sayang kolam renang sedang renovasi
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The check in time is at 4pm and that is kind of late
Stayed 6 nights in Mar 2019