Hotel Ciputra Jakarta - CHSE Certified

Photo gallery for Hotel Ciputra Jakarta - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Ciputra Jakarta - CHSE Certified

Hotel Ciputra Jakarta - CHSE Certified

4.0 star property

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
11470, Jakarta, Jakarta, Jalan Letnan Jendral S Parman

Explore the area

  • Popular LocationMal Ciputra Mall1 min walk
  • Popular LocationCentral Park13 min drive
  • Popular LocationTaman Anggrek Mall13 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)53 min drive

Choose dates to view prices

About this area

Jakarta

Located in Grogol neighborhood, Hotel Ciputra Jakarta - CHSE Certified is connected to a shopping center. National Archives Museum and National Museum of Indonesia are cultural highlights, and some of the area's activities can be experienced at Pancoran Chinatown Point and Senayan National Golf Club. Jakarta Aquarium and Kidzania are also worth visiting.

What's nearby

  • Mal Ciputra Mall - 1 min walk
  • Central Park - 13 min drive
  • Taman Anggrek Mall - 13 min drive
  • Tanah Abang Market - 24 min drive
  • MNC Studios - 33 min drive

Getting around

  • Stasiun MRT - Setiabudi - 6 min drive
  • Jakarta Grogol Station - 11 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 53 min drive

About this property

Hotel Ciputra Jakarta - CHSE Certified

4-star hotel connected to a shopping center in Grogol
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Ciputra Jakarta - CHSE Certified offers 336 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Gallery Restaurant

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 32 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ciputra
Ciputra Hotel
Ciputra Hotel Jakarta
Ciputra Jakarta
Ciputra Jakarta Hotel
Hotel Ciputra
Hotel Ciputra Jakarta
Jakarta Ciputra
Jakarta Ciputra Hotel
Jakarta Hotel Ciputra

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 212 out of 664 reviews
5 - Excellent 32%
Rating 4 - Good. 307 out of 664 reviews
4 - Good 46%
Rating 3 - Okay. 110 out of 664 reviews
3 - Okay 17%
Rating 2 - Poor. 24 out of 664 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 664 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel because the service is excellent, and the mall is next door.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our 2nd time staying at this hotel. Easy access to all attraction by local app, complete gym facilities especially connected with the mall make it more convenienced for indoor shopping and relaxing at massage centre which is located exactly inside the mall. Overall its a pleasant stay with a very attentive staff and had a various selection of local and continental breakfast Totally satisfied and fully recommended. Definitely will stay again in future. Malaysian Couple
Stayed 4 nights in Aug 2022

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Need upgrade, hygiene and safety in jeopardy
This hotel is old, and it’s probably over 30 some years old. It’s been exist at least since I was college there in Jakarta. I could see this hotel has not had any make over since then, the bathroom has brown mold, bathtub too old, small model and very slippery even with the mat, I almost fell down couple times. It’s not safe for everyone.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at ciputra everytime i fly in to Jakarta. The whole staff is always great and very professional at their craft. Great experience
Stayed 1 night in Jan 2022

4/5 Good

Stayed 1 night in Oct 2021