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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property
Suburban hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Near HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers continental breakfast, a garden retreat, in-room WiFi, a 24-hour business center, and laundry facilities. Guests consistently praise the helpful staff.

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
32216, FL, Jacksonville, 4940 Mustang Road, Butler Blvd./Southpoint

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.7 km
  • St. Johns Town Center - 6 min drive - 8.2 km
  • University of North Florida - 8 min drive - 12.2 km
  • EverBank Stadium - 10 min drive - 12.8 km
  • Jacksonville Naval Air Station - 23 min drive - 35.8 km

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel near Saint Vincent's Medical Center Southside
Located close to HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint provides free continental breakfast, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, express check-in, and a front-desk safe
  • A water dispenser, multilingual staff, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 75 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • On-request microwaves, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Frequently asked questions

Is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Self parking and extended parking are free at this property.

What time is check-in at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint located?

Located in Southside, this hotel is 1.5 mi (2.4 km) from Saint Vincent's Medical Center Southside and within 6 mi (10 km) of HCA Florida Memorial Hospital and St. Johns Town Center. The Avenues and University of North Florida are also within 6 mi (10 km).

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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

5.0
Rating 10 - Excellent. 139 out of 1002 reviews
Rating 8 - Good. 149 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 162 out of 1002 reviews
Rating 2 - Terrible. 426 out of 1002 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

mitchell

Liked: Cleanliness
I was in town for the football game. All i needed was a pkace to sleep and i am glad i stayed here
Stayed 2 nights in Oct 2025

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing quiet safe clean efficient
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that they are pet friendly.
Stayed 1 night in Feb 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
The place smelled horrible, kept having to get my room key redone. The rooms have handprints all over the walls. Overall disgusting
Stayed 2 nights in Aug 2025

2/10 Terrible

Merri Jo

Liked: Cleanliness, property conditions & facilities
They failed to provide my request for a TV in the room that provided closed captioning feature for me. I am deaf & rely on that to understand spoken language on the TV programs. We had to cancel the reservation and find another hotel that could accommodate my disability. Hometown Inn & Suites agreed to refund the expense; however, they went back on their word. Next step is to report them to Better Business Bureau
Stayed 2 nights in Nov 2025

2/10 Terrible

Noris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly, the roachs were not
Stayed 1 night in Jun 2025

10/10 Excellent

Tomika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was phenomenal
Stayed 1 night in Mar 2024

6/10 Okay

Carolina

Liked: Staff & service
Disliked: Amenities
Na
Stayed 1 night in Aug 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains, smell of sewage, roaches, disrespectful staff, 10mins of staff trying to come into a locked room after being told service wasn't needed while i was sick
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Recommendations

Stay was ok. I recommend replacing carpet in hallway with tiles. And more comfortable sheets and comforters(blankets)
Stayed 1 night in Apr 2025

4/10 Poor

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room smelled wet, musty and moldy, with water stains on the ceiling.
Stayed 2 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness, amenities
Great service
Stayed 2 nights in Jul 2024

10/10 Excellent

Neslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Thank you
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere safer read other reviews

Being the reviews I got on other websites were terrible I tried to get out of staying there but they wouldn’t cancel and hotels.com wouldn’t cancel and didn’t care about my safety. I did not put myself in that situation
Stayed 1 night in May 2025

6/10 Okay

husam

Liked: Staff & service
Rooms and bathrooms NEEDS BIG TIME ATTENTION cleanllesness wise
Stayed 1 night in Apr 2025

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Roaches and took my personal tower.
Stayed 2 nights in Jun 2025

6/10 Okay

Hanna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water in shower
Stayed 1 night in Jul 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, amenities, property conditions & facilities
DIRTY. Smelled of smoke and mold. When I walked in there was a live bug in the bathroom. And the fridge was filthy. Carpet covered in stains. disgusting.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mariann

Disliked: Cleanliness, amenities
The first room we got smelled like wet dog and mold. Second room was a little better. The lights in out room went out and back on twice, the third time they stayed up off and still were not on when we left the next morning. Continental breakfast was bare minimum. The pictures online did not match the actual depiction of the facility.
Stayed 1 night in Jun 2025

10/10 Excellent

Fred

Liked: Staff & service, amenities, property conditions & facilities
Good for the price
Stayed 3 nights in May 2024

4/10 Poor

Joyce

Disliked: Staff & service
Overall for what you pay the hotel was what you expect. The surrounding area was very quiet and cute. We had a room with a pull out sofa, because my husband is paralyzed and in a power chair. I have a lift that has to roll under a bed to get him in it. I went to the front desk to get linens, and was told they would not have any available until the morning. I explained why I needed them, and still no linenes were provided. This was a 1st.
Stayed 1 night in Jul 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

4/10 Poor

Marquita

Disliked: Cleanliness, amenities
Things were a little out of date. The room when i walked in smelled like someone had been smoking and it was cold. Not long after being here we saw COCKROACHES crawling out of the AC. Something bit me twice on my back while sitting on the bed. Microwave and fridge was a little dirty along with the floor which i would not let my bare feet touch. I would not come back here or recommend to anyone
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Liked: Staff & service, amenities, property conditions & facilities
The property was clean and the staff was nice. But the meth monsters in the parking lot was something to behold. So if you're looking for meth monster sightings this is the place. But besides that, this was a great hotel I would stay there again.
Stayed 1 night in Nov 2024