4/10 (不満)
Timothy
2025 年 12 月 6 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Check in was busy with a line waiting to check in, they had 3 staff members checking in guests. We got to the front of the line and were called up to the desk asked for our ID which I had in my hand, as I was handing it over the staff member said “oh, sir come on up” to someone sitting in a chair about 50 feet from the desk. My wife and I moved to the side expecting she was just going to hand him something. She never said another word to us but proceeded to do the entire check in with the gentleman she called up leaving us to go back in line!
Then an unexpected expense of $10 a night for parking, not in a separate garage but on the premises.
As we got to the room I received an email asking if the room was to our liking. I responded they the refrigerator was not working, never for a response.
Then we found mold and fuzz on the bathroom exhaust vent and black mold on the wall by the shower. Had much better service and a clean room with a working fridge the night before at a budget $60 motel. Won’t ever go to another Crowne Plazza!
Timothy
2025 年 12 月に 1 泊滞在