Jackson Premium Outlets

There a lot of noise in the hallway.

This was our second stay at this property. Great location and reasonable price. This visit we encountered multiple problems. Most of the electric outlets did not work and our safe was broken. The front desk promised to address them. No one showed up..crickets from the staff. If you don’t mind charging your phones, et al in weird places and if you don’t mind carrying your valuables with you all day…this is the place for you. Our last night, our room 205 was over looking the dumpsters, so we had to listen to 30 minutes of banging at 1 am. I wouldn’t recommend this room. Miserable.

There were 16 of us in our group. I was unhappy with the hotel reception staff; the receptionist who attended to us wasn't very polite and didn't smile once while we were waiting to check in. After a long journey, we arrived hoping for a relaxing stay, yet we didn't receive the kind of welcome my friend had described. It will likely be a long time before we return.