We stayed for one night while traveling across country. When we checked in the staff was on the phone (fine), but we had to wait a while while other staff came in/out. Finally were given our room and upon entering there were some cleanliness issues. I had already asked for a different room and been told they were sold out, so we had to stick with what they gave us. To make things worse, the bed was broken. It was a queen bed and if you sat on the edge, or laid too close it collapsed, spilling you out. It was extremely uncomfortable.
Overall we felt that we were on our own for these kinds of problems by the way we'd been cared for earlier.
Finally, Be aware that if you don't stay at least 7 nights - you get *no* housekeeping.
Overall this was a disappointing experience. I get that this is a discount property, but I still expected furniture that worked and the ability to fix things.
