İzmit Vacations from ￥110,504

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

clean, updated hard wood floors. easy access to transportation and sites

Very clean and near attractions

Literally want to come back

The staff here was absolutely amazing! We were greeted by the sweetest female concierge. I'm so sorry I forgot her name. However, if for some reason she's not around, everyone was super pleasant, gave great recommendations and were always available for any questions we had. Rooms were very clean and pretty spacious. The bathroom was very nice. Breakfast in the morning had alot of options as well. Overall, we would definitely return!