イウェレクンビーチ周辺のホテル

「Lovely environment, respectful staff」

「The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

「Manager Leonard Rude and there is no where close by to eat … did not honor our Expedia reservation after paid in full online 」

「Clean and modern rooms with 24/7 electricity. Good staff overall too」

「Yes」

「Very bad breakfast, breakfast time was 7-9am to short, service ok, I wouldn’t go again」

「Great Staff」

「False advertisement NO WIFI and the hotel has a weird odor and in the room 」

「Arrived and could not find reservation. Room booked was to include seperate sitting area, kitchenette and private balcony. It did't have any of these. Room was filthy. Advertised pool, but it was empty.」

「It’s difficult to rate this hotel. They couldn’t find our booking information and we were unable to get in touch with expedia. This was fraud. I paid in full and they couldn’t find our reservation. we had to pay for one night because we didn’t know where to go. This is unacceptable.」

「Very rude management 」

「I need my money back had to pay another cash money to stay in the hotel after I've paid online」

「Flying insects (And mosquitoes) all over the room even at night Inside the air conditioning. Maybe the place has not been fumigated since the pandemic lockdown but the sanitary ware are almost falling apart. Entertainment system isn’t stable and the intercom is very useless 」