Iwagi Vacations from ￥121,928

This place is lovely. It is a quiet and central area, with amenities close by, and the bedroom was extremely clean; however, the bed was so uncomfortable that the mattress felt like cement. I was rolling in bed all night. This will be a perfect hotel if the mattress offers a restful sleep.

Friendly staff, clean room…10/10, highly recommend.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

Every time we travel to NYC we stay here. Staff and location are perfect. Everything is walkable and safe. Lobby bar is a hoot and the breakfast is excellent. Rooms are a good size, clean and upscale.