Itoshima Vacations from ￥52,337

The Hotel was new, so clean and beautiful. Near to places and really good if you are going with your family.

Very nice property with Western-size rooms, right in the heart of Tenjin and its shopping district. Somewhat odd that the lobby is on the 19th floor, while the guest rooms are below. The only minor mark is the Lounge . . . beet nice decor, but don’t expect much in terms of food or snacks. Sparse would be the correct descriptive. Having said that, I’d gladly stay again.

The apartment was clean and very accessible to local nightlife in Fukuoka. The checkin process was a little confusing but nothing horrible. Room was a little small for 5 people but the price was right so it made up for it. I would probably book again if a bigger place of comparable price wasn't available.

We’ve stayed at many various hotels in Japan and have never come across a hotel where the staff have been as unhelpful and dismissive as the ones at Tokyu Stay Hakata. From the front desk staff to some of the restaurant staff. Linh at the front desk was particularly unhelpful. A female staff member who made our drinks at the restaurant was lovely and very friendly. Hotel itself was basic, somewhat clean (the elevators were dirty, bathrooms need more thorough cleaning), comfortable beds, location was a 10-15 minute walk from Hakata station. The in room washer and dryer were great. They’ll only do a full clean of your room once every 7 days, you can pay extra for room cleaning/bed changing if needed.

Unmanned hotel! I don’t remember reading this on the Expedia website or reviews. Thank goodness I looked at other websites and that’s when I found out. Check in is virtual…you need a code to enter building then need a hotel reservation code…the other websites said we would get an email which I didn’t so I reached out to the hotel and that’s when I got my information written in Japanese (which I am unable to read). The hotel room was extremely cold on the first night even with the heater on. It was nice having a washer dryer. We used the dryer to dry our bath towels as the room was too cold for them to dry on their own. Big refrigerator with a freezer was nice. Room size was decent and fairly clean. Easy walk to the train station…about 7 minutes. Family Mart at the end of the block.