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Best Western University Inn

Photo gallery for Best Western University Inn

Featured Image
Seasonal outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Best Western University Inn

Best Western University Inn

2.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
14850, NY, Ithaca, 1020 Ellis Hollow Rd

Explore the area

  • Popular LocationCornell University10 min walk
  • Popular LocationThe History Center3 min drive
  • Popular LocationHerbert F. Johnson Museum of Art5 min drive
  • AirportIthaca, NY (ITH-Tompkins Regional)12 min drive

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About this area

Ithaca

Located in Ithaca, Best Western University Inn is connected to a shopping center. EcoVillage at Ithaca is a popular attraction and the area's natural beauty can be seen at Cayuga Lake and Buttermilk Falls State Park. Looking to enjoy an event or a game while in town? See what's happening at Robert J. Kane Sports Complex or Newman Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating.
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Map

What's nearby

  • Cornell University - 10 min walk
  • The History Center - 3 min drive
  • Dewitt Park - 4 min drive
  • Herbert F. Johnson Museum of Art - 5 min drive
  • Ithaca Commons - 7 min drive

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

About this property

Best Western University Inn

Adventure hotel connected to a shopping center in Ithaca with free breakfast
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, a 24-hour front desk, and express check-out. All 101 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Free weekday newspapers, free local calls, and ceiling fans are among the other amenities that guests will find.
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:30 AM - 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available daily 7 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Public winery tours
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • No elevators
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevator (single level property)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
The property is closed between March 19 and April 17.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 100 per stay)
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from September to October
Pool access available from 10:00 AM to 8:00 PM
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 274 out of 987 reviews
5 - Excellent 28%
Rating 4 - Good. 418 out of 987 reviews
4 - Good 42%
Rating 3 - Okay. 187 out of 987 reviews
3 - Okay 19%
Rating 2 - Poor. 74 out of 987 reviews
2 - Poor 7%
Rating 1 - Terrible. 34 out of 987 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room inside is very clean. It has a lot of space. The outside needs a lot of maintence. The breakfast is a joke.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Pool closed at 8 p.m. and hair in the tub. Older facility but about what I expected for what I paid.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
The property is closer to downtown. The building is old and the interior is old and could user a remodel. Air-conditioning unit in the room was so loud it sounded like staying next a truck engine. We spent outdoors most of the day got used to sleeping with loud noise after a long day.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This place was one of the better values in the area for the dates we were staying and booking the week before. The checkin/checkout staff were really polite. The first room we got had a problem with the door. We got a weird feeling it was bolted from the inside so hopefully we didn't scare anyone. Got switched to another room very easily. Pros: Close to things in town but in a quiet area. Not a bad drive to any of the hikes we had planned. Beds looked clean. AC seemed okay. Parking is free, cute little pool (we didn't use) and covid style breakfast (fruit, muffin, granola bar in a little takeaway bag) Cons: The building is all one floor. Yes the rooms all have bolts and locks but there's no extra key swipe so really anyone could walk into the building and that made me a little uneasy. There were some people wandering the parking lot in the shopping plaza, but then a nice set of apartments behind the hotel. I would have liked that added layer of safety so its definitely something to consider. Carpet was questionably stained... just put the trashcan over it and tried not to think about it. Bugs... there were gnats in the drain so we poured hot water down the overflow holes to help it and that worked. Some kind of fly thing on the carpet, one of those rolly bugs too. Just didn't feel totally clean with all that going on. All in all, I'd explore other hotels next time I'm in the area.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with family
Clean. Friendly check in. Rooms are room. Hotel dated. The doors are difficult to open, while checking in several guests came to the front desk and had trouble opening the door. Apparently, they were installed wrong and you have to pull the (lever-type) handle up to open the door. The bathtub was slippery, it needs a nonslip surface inside the tub to prevent falls. The mattresses are old and dated also. Pillows are terrible.
Stayed 1 night in Jul 2021