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Renaissance Polat Istanbul Hotel

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

The Renaissance Polat Istanbul Hotel, near Ataköy Marina, offers breakfast and coffee to start your day. Enjoy the seasonal outdoor pool, spa with hot stone massages and aromatherapy, and two on-site restaurants serving Mediterranean cuisine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service
The current price is ￥19,397
￥21,724 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
  • 62 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Sea View

7.8 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking, Poolside

Room, 1 King Bed, Smoking, Poolside | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 53 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Park View

Family Suite, 1 Bedroom, Park View | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 1 Bedroom, Park View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking, Poolside

Room, 2 Twin Beds, Smoking, Poolside | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Sea View

Club Room, 2 Twin Beds, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Pillow menu
  • 145 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room | 49-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Private bathroom
  • 101 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
34149, Istanbul, Istanbul, Sahil Yolu Caddesi No:2, Yesilyurt

What's nearby

  • Aviation Museum - 15 min walk - 1.3 km
  • Stepanos Armenian Church - 2 min drive - 2.2 km
  • Atakoy Plus Shopping Mall - 2 min drive - 2.6 km
  • Çiroz Halk Plajı - 3 min drive - 3.4 km
  • Hagia Sophia - 17 min drive - 17.3 km

Getting around

  • DTM - Istanbul Fuar Merkezi Station - 5 min drive
  • Istanbul Yesilyurt Station - 9 min walk
  • Istanbul Airport (IST) - 48 min drive

Restaurants

  • ‪Awen Restoran - ‬2 min walk
  • ‪Marna Restaurant - ‬1 min walk
  • ‪Fondo Coffee&Hifi - ‬7 min walk
  • ‪Polat Patisserie - ‬1 min walk
  • ‪Balkon Cafe & Restaurant - ‬6 min walk

About this property

Renaissance Polat Istanbul Hotel

Luxury family-friendly hotel near Istanbul Aquarium
Located close to Ataköy Marina and Capacity Shopping Center, Renaissance Polat Istanbul Hotel provides a poolside bar, a terrace, and shopping on site. Indulge in a hot stone massage, Ayurvedic treatments, and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball and racquetball/squash. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and smoke-free premises
  • A 24-hour front desk, a banquet hall, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 437 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, cribs/infant beds, and electric kettles

Similar properties

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Sheraton Istanbul Atakoy Hotel
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  • Spa
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8.2 out of 10, Very Good, 1,002 reviews
The price is ￥19,577
￥21,926 total
includes taxes & fees
Nov 22 - Nov 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 11 per day)
  • Secured, covered valet parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 3,955 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar Noblesse
  • Marmara Fish Restaurant
  • Terra Middle’Terranean

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (356,511 square feet of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 3955 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 11 per day
  • Covered valet parking fee: EUR 10 per day
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 5156

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Renaissance Istanbul
Istanbul Polat Renaissance
Istanbul Renaissance Hotel
Polat Renaissance Istanbul
Polat Renaissance Istanbul Hotel
Renaissance Hotel Polat
Renaissance Istanbul Polat
Renaissance Polat
Renaissance Polat Istanbul
Renaissance Polat Istanbul Hotel
Renaissance Polat Hotel
Renaissance Istanbul
Istanbul Renaissance
Renaissance Polat Istanbul
Renaissance Polat Istanbul Hotel Hotel
Renaissance Polat Istanbul Hotel Istanbul
Renaissance Polat Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Renaissance Polat Istanbul Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Renaissance Polat Istanbul Hotel?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Renaissance Polat Istanbul Hotel on Nov 29, 2025 start from ￥19,397, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Polat Istanbul Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 11 per day. Valet parking is available for EUR 10 per day.

What time is check-in at Renaissance Polat Istanbul Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Renaissance Polat Istanbul Hotel?

Check-out is at noon.

Does Renaissance Polat Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Renaissance Polat Istanbul Hotel located?

This family-friendly Istanbul hotel is located on the boardwalk/promenade, within 3 mi (5 km) of Istanbul Aquarium, Capacity Shopping Center and Ataköy Marina. Blue Mosque and Hagia Sophia are also within 12 mi (20 km). Istanbul Yesilyurt Station is 9 minutes by foot and Istanbul Yesilkoy Station is 16 minutes.

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Reviews

Renaissance Polat Istanbul Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 514 out of 999 reviews
Rating 8 - Good. 285 out of 999 reviews
Rating 6 - Okay. 92 out of 999 reviews
Rating 4 - Poor. 56 out of 999 reviews
Rating 2 - Terrible. 52 out of 999 reviews

Reviews

10/10 Excellent

KOUROSH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good
Stayed 5 nights in Jul 2025

10/10 Excellent

Jean-Martin

Beautiful view from our room (we paid for an upgrade on arrival)
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 11 nights in Jun 2022

10/10 Excellent

Huda

Liked: Staff & service, property conditions & facilities
Excellent service and superb location
Stayed 2 nights in Jun 2024

10/10 Excellent

Krikour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and the location is very nice
Stayed 1 night in Jan 2023

10/10 Excellent

Miqdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is nice. The staff was very friendly and professional.

10/10 Excellent

Krikour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality ,I would like to recommend this hotel for everyone,Always they welcome you , I would like to thank them specifically Mrs ELİF and Mrs Gizem for there special welcoming messages
Stayed 2 nights in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Oct 2023

8/10 Good

Drita

Liked: Property conditions & facilities, room comfort

Beautiful place

Great place to relax. Away from the city and crowd. The view is amazing
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveler

Disliked: Staff & service

Breakfast Rip off

The hotel takes a deposit but gives no receipt. The price for breakfast was not told even after asking but after the breakfast they charged us $100 for 2 persons which was a rip off. The next day we were with an escorted tour at the same hotel & the breakfast was free for all tour members & travelling driver & tour manager. I should be reimbursed for the expensive breakfast at least partially.
Stayed 1 night in Mar 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Wery good
Stayed 1 night in Jan 2024

10/10 Excellent

Krikour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always they welcome there customers specially serdar and Volkan at the concierge desk and thanks to them , they upgrade my room everything was great I recommend for everyone this hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Gulzar Alam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home with amazing exoerience

It was an amazing wxoerience throughout my stay for a week. An excellent view overlooking the sea, comfort in superb furnishled room with amenities, beautiful SPA with all facilities you can imagine, breakfast was faboulous, food in the Bar as well as Marama Batik restaurant are rated as five star. The location is perfect for our business connection as well as a pleasure to walk by the beach. This is one of the best horel we have ever stayed.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome by Gizem A at the front desk

The rooms in the tower were clean and comfortable; they looked like they were recently refurbished. However, service from Gizem A. upon check-in and and check-out was memorable. Thank you for the lovely, stay Gizem!
Stayed 2 nights in Jul 2022

10/10 Excellent

MAGLIO J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will exceed your expectations.
Stayed 7 nights in Jan 2024

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were amazed by the hotel! We loved Nobles bar, we were there every day and night :) Their bartenders are super friendly! They were cleaning our rooms every day! Everything was Absolutely amazing!!! We would be back for sure!!
Stayed 11 nights in Nov 2022

10/10 Excellent

Teona

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 4 nights in Jul 2022

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good in every way BUT NOISE: thumping music

This hotel has a great location, lovely staff, good facilties. BUT there is thumping loud music downstairs every night until 1-2am which made sleeping impossible, even on 23rd floor. Sorry, but I expect to be able to sleep in my hotel room, which means quiet after 10pm...
Stayed 3 nights in Jul 2023

4/10 Poor

NAZMI

Liked: Cleanliness
Disliked: Staff & service, room comfort

Food experience!

I had a bad experience with room service! in the sense that I found a nail in the soup! It was terrible and I lost my vacation! Otherwise, the staff is quite kind, the weather is good, but the service is not up to the level of a 5-star resort hotel!
Stayed 3 nights in Jul 2024

8/10 Good

Khobir

Liked: Cleanliness
Bathroom had ants coming from somewhere. I wasn’t given another room replacement, so had live with them. House keeping needs improving. I’m a frequent traveler to Istanbul as I have family and friends residing here. I was recommended but the recommendation didn’t live upto it’s expectation. Please don’t take this review personally, I’m mentioning these points so things can be improved for other guests. Thank you
Stayed 7 nights in Jul 2023

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A genuine feel of home away from home. I can not say enough about the wonderful experience of comfort, friendliness, exceptional staff Polat Renaissance has. Special thanks to Volkan, Ilker and Serdar for welcoming our family every time we arrive at the door as if it is our first. Always smiling and cheerful no matter how heavy or quantity of luggage we have. Serdar is always ready to give a helping hand in every matter: always inquires and offers assistance. This gives my family and I a feeling of belonging and support always. A special thanks to Yunus for paying close attention to ensure my family and I have a special breakfast experience every day. His attention to detail and his customer service go beyond the sense of duty. He actually makes us feel like we are part of his family visiting his home. It is a remarkable trait for a person who leads yet has time to make the guests happy. He not only guides the staff, he actually works alongside them to make sure everything is perfect, no matter how busy, he always take a moment to ensure the guests needs are met. Special mention to Hassim for his attention and customer service. He always is very friendly and asks if anything is needed to ensure satisfaction . Cihan at Reception is always very wonderful and always ready to help.. special thanks to Oguzhan at reception for always making our check in process as efficient and as smooth as possible His exceptional customer service is worth recognition. Mensure for clean Rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Staff are so great
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, clean room, nice breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Polat. Staff is so friendly and the rooms are very nice and comfortable. Definitely would go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025