ブキット セレネ宮殿周辺のホテル

「Many facilities are damaged」

「Pool: Poor condition! Unit: Very clean. Location: Perfect, lotsa eateries and mini marts. Check in process: Need improvement between housekeeping & management. Despite advising our check in time and confirmation that we were able to check in at 3pm, our keys arw not available as unit still under housekeeping status. Keys collected close to 5pm. We could have done so much things in that 2hrs waiting!」

「シャワーが暖かくならなかった。 また、シャワー室の臭いがきつい。」

「Ok」

「problem is no water hitter and air con problem 」

「最初に通された部屋は掃除がされておらずゴミが大量に残されており、その時のホテル側の対応も悪く、またその後通された代わりの部屋も窓が開いた状態だったため、蚊が部屋に入り込んでいたため寝ている間に何か所も蚊に刺され、快適ではありませんでした。」

「The hotel was dirty and no attention to upkeep of the premises was undertaken. Strongly recommend other hotels in the area.」

「The most horrible experience I ever had. Inaccurate address given and we had to literally drag the luggages with elderly and children and walked for more than 500m in the rain. Should have just given 10A tower Royal Strand. Second inaccurate process was given. The guardhouse insisted QR code to be shown before allowing to enter to get the access card from the mailbox. We spent 1.5 hrs pleading with the non English speaking guard. Poor maintenance of the condo with poor hygiene. Hand found in...