Island Lake

After check in, our room did not have hot water to shower with. Staff stated they were unable to do anything about this for us. We switched hotels and were much better off

For the price, there should be more amenities. No fridge No coffee pot No Water refill station No cable Small room Emma employee was great Breakfast was great Property is charming

We were given a room that backed to a trailer park. It was extremely loud outside and didn’t feel safe with that many people right outside our window. The walls are extremely thin and you can hear every step about you. Cleaning staff knocked on our door at 8:30am although checkout wasn’t until 10am. Also checkin staff were rude and mocked booking through a 3rd party such as Hotels.com. I would not recommend this hotel. Pool and restaurant were the best part.