It was the worst experience of my life, booked this hotel on hotels.com and paid in full, upon arrival they told us we don’t even have the reservation there and hotels.com didn’t even pay them, worst customer service from hotels.com and from hotel management avoid this place and i am never booking through hotels.com, i had to find different hotel in the middle of night
bilal
2024 年 4 月に 2 泊滞在
4/10 (不満)
Shehryar、Atlanta
小さなお子様連れの家族旅行
2024 年 2 月 27 日
気になった点 : 設備とサービス、施設のコンディションと設備
Freezing, no other guests there, they did not know about our booking and all lights and heat was off. Temperature was just above freezing. I then had to call Expedia myself at checkout and spend half hour on phone to see why they didn’t receive confirmation or payments despite them seeing the confirmation and proof. Might be fine for locals but terrible experience for international travelers
Shehryar
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Abdul
家族旅行
2021 年 11 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great locaation, friendly staff
Great location, right behind PC Bhurban.
Awesome views and friendly staff, they made sure we were comfortable.
My mother was not able to climb stairs to the presidential suite, so they upgraded us to royal suites.
Abdul
2021 年 11 月に 3 泊滞在
10/10 (非常に良い)
Faisal
家族旅行
2021 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Faisal
2021 年 11 月に 1 泊滞在
10/10 (非常に良い)
Ali
2019 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quality of service is amazing..
It was very good and comfortable place to stay, staff is very professional and respectful. Good food. Love the views. Will come next time. Hope so... fingers crossed. Inshallah with my family...