Isla Blanca Vacations from ￥359,493

We have stayed at the GR for about 10 years. Unfortunately, we are looking to try a different resort next year. We were just somewhat disappointed with some of the changes. We have gotten upgrades in the past, but they wouldn’t move us across the hall to a partial ocean view and they were NOT full.. The towels were very dingy and kinda nasty.. The staff were nice enough, but it was just different…. Also, the hot tub was pretty gross…. The entertainment wasn’t as good as it had been, and I think several of the entertainment staff have left with a change in the management. The evening entertainment was soooo loud it made it hard to sit through. They only gave us two bottles of water in our room, and there were 3 of us. When we asked for more water, they were reluctant to give us more. They wanted us to continue to use the same plastic bottle for a week and fill them at the water station down the hall. They now charge a small fee for room service. Never had that before. Again, the staff were friendly enough, but all of the small things added up and we were overall a little disappointed.

Very clean room, staff was very friendly and welcoming, airport shuttle was super easy to find and very kind

Everything was amazing! I stayed here for four nights with my friend. It was his birthday, so we were celebrating that. The breakfast buffet is very nice and we would highly recommend for dinner the steak restaurant and also the Asian restaurant. The Italian restaurant was not good. Pretty poor service. I want to give special credit to Adrian who is one of the breakfast servers. He was SO friendly and very Customer Service minded. Also Mr. Roberto, who is a server at the Asian restaurant really went above and beyond for us the last night. I would highly recommend this resort to anyone who is visiting Cancun.

Great hotel, amenities, pools. Excellent food. Staff super friendly. Recommended 100%

There was a vacation property sales presentation. Usually we find these annoying and not worth the time. However, we actually enjoyed the experience and the benefits were worth our time. We didn’t book the package due to our personal schedules, however there was no pressure and we thought it was well done. The hotel is dated in some areas. But upgraded in others and very well maintained. The staff was exceptional.