Hotel Neue Post

3.5 star property
Ski hotel with a free shuttle to the slopes

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May 2024

Hotel Neue Post

Photo gallery for Hotel Neue Post

Property amenity
Front of property
Business Double Room | In-room safe, desk, blackout drapes, soundproofing
Banquet hall
Interior entrance

Overview of Hotel Neue Post

Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Check out the area

6020, Tirol, Innsbruck, Maximilianstrasse 15
  • Popular LocationHotel Neue Post1 min walk
  • Popular LocationMaria Theresa Street2 min walk
  • Popular LocationInnsbruck Central Station8 min walk
  • AirportInnsbruck (INN-Kranebitten)4 min drive
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Room options

Business Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Single Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Innsbruck

Hotel Neue Post is located in Innsbruck City Centre, a neighborhood in Innsbruck, and is near the airport and near a boardwalk/promenade. Maria Theresa Street and Triumphal Arch are local landmarks, and some of the area's attractions include Botanical Garden of the University of Innsbruck and Alpenzoo. Looking to enjoy an event or a game while in town? See what's happening at OlympiaWorld or Bergisel Ski Jump. Enjoy the great outdoors with mountain biking and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • Landeskrankenhaus - University Clinics Innsbruck - 6 min walk
  • Golden Roof - 10 min walk
  • Innsbruck Old Town Christmas Market - 10 min walk
  • Imperial Palace - 11 min walk
  • Tirol Panorama - 3 min drive

Getting around

  • Innsbruck Technik Tram Stop - 5 min drive
  • Innsbruck Central Station - 8 min walk
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • Wettercafe - 3 min walk
  • Kater Noster Cafe & Bar - 4 min walk
  • AYDIN Harun - 4 min walk
  • Hotel Neue Post - 1 min walk
  • Vapiano - 3 min walk

About this property

Hotel Neue Post

Hotel located in Innsbruck City Centre
At Hotel Neue Post, you can look forward to a free breakfast buffet, a coffee shop/cafe, and a bar. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle and ski storage. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), access to a nearby health club, and luggage storage
  • A banquet hall, smoke-free premises, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All 50 rooms offer amenities such as free WiFi, safes, and sound-insulated walls.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free ski shuttle
  • Self parking on site (EUR 14 per day)
  • Extended parking on site (EUR 14 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Ski storage

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 14 per day
  • Extended parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Neue Post
Best Western Hotel Neue Post Innsbruck
Best Western Neue Post
Best Western Neue Post Innsbruck
Hotel Neue Post Innsbruck
Hotel Neue Post
Neue Post Innsbruck
Neue Post
Hotel Neue Post Hotel
Hotel Neue Post Innsbruck
Hotel Neue Post Hotel Innsbruck

Frequently asked questions

Is Hotel Neue Post pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neue Post?

Self parking is available for EUR 14 per day. Extended parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Neue Post?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Neue Post?

Check-out is at 11 AM.

Where is Hotel Neue Post located?

Located near the slopes, this Innsbruck City Centre hotel is in the city center and within a 10-minute walk of Maria Theresa Street, Innsbruck Market Hall, and Inn. Triumphal Arch and Casino Innsbruck are also within 5 minutes. Innsbruck Central Station is 8 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 9 minutes.

Hotel Neue Post Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 149 reviews" "
Rating 8 - Good. 71 out of 149 reviews" "
Rating 6 - Okay. 28 out of 149 reviews" "
Rating 4 - Poor. 18 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jorg

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional hotel but great breakfast
The Neue Post is a traditional hotel in the centre of Innsbruck. Booked a single room which is just that, a single bed in a small-ish room. Everything functions well, though nothing is particularly outstanding or memorable. Was not given a wifi code but didn't need it anyway. There's no air-con. Breakfast is fantastic though!
Stayed 1 night in Jun 2019

10/10 Excellent

Ace, Connecticut

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful building. Excellent breakfast. Very helpful staff.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service
Central and pleasant
Nice hotel, a little dated but under refurbishment. Staff are friendly, always helpful and the breakfast was good.
Stayed 3 nights in Jan 2019

6/10 Okay

Manita

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

6/10 Okay

vicky, england

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Excellent location
Close to centre of Innsbruck. Not really a 4 star hotel more like a 3 star. Breakfast disappointing. Couldn’t fault cleanliness of hotel.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2018

8/10 Good

peter, london

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel near main area of interests, good breakfast.room i bit dull
Stayed 3 nights in Jun 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Kot, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained hotel
Front desk did not know of our Expedia booking until showed our confirmation for a superior room. Later a different clerk assigned us a dark, small room with damaged/dirty bath floor. Next day we were moved to a superior room, but the telephone and one of the few electrical outlets did not work and neither could not be repaired until after we checked out two days later. Some additional problems communicating with front desk. At checkout we were told that our credit card would be charged. Only after much argument did the clerk agreed that we had prepaid Expedia. We have stayed in much better 3 star hotels. In contrast, the breakfast was excellent and served in a beautiful room. Not surprising, many bulbs in the large chandeliers were burned out.
Stayed 3 nights in Apr 2018