Imogene Vacations from ￥241,568

Only interacted with one staff member who was excellent. He prepared the breakfast included in the room rate - not a typical menu. Excellent eggs, biscuits and gravy, very friendly, provided me a complimentary upgrade to a two room suite. Beyond my expectations

Help desk was not very friendly

Staff were all very friendly and helpful. Room was beautifully decorated and laid out. The bed and pillows were very comfortable. Bathroom was showing a bit of wear and tear in and around the shower area, but was clean. Front desk put us in a room facing Old Market/river, so we had a nice view. As we stayed Saturday-Monday (Memorial Day), we only paid for meter parking from 4-9pm on Saturday for a total of $8 since meters aren’t enforced after 9pm or on Sundays and holidays. Harney Street was all torn up, but there was no actual construction over the weekend, so it wasn’t noisy. Overall, it’s a beautiful hotel close to many attractions and I would definitely stay here again.

Maya helped check us in and made sure we were all set with our pup, she made us feel welcomed and was really sweet.

My shower had hair in it when I arrived and the trash was full.