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Azerai La Residence Hue

Photo gallery for Azerai La Residence Hue

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of Azerai La Residence Hue

VIP Access

Azerai La Residence Hue

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
530000, Thua Thien-Hue, Hue, 5 Le Loi Street, Vinh Ninh Ward

Explore the area

  • Popular LocationBao Quoc Temple6 min walk
  • Popular LocationTruongtien Bridge11 min walk
  • Popular LocationImperial City2 min drive
  • AirportHue (HUI-Phu Bai Intl.)16 min drive

Choose dates to view prices

About this area

Hue

Located in Hue, Azerai La Residence Hue is in the city center and on the waterfront. The area's natural beauty can be seen at Con Hen and Thuan An Beach, while Museum of Royal Antiquities and Thanh Tien Paper Flower Village are cultural highlights. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Bao Quoc Temple - 6 min walk
  • Truongtien Bridge - 11 min walk
  • Dong Ba Market - 2 min drive
  • Imperial City - 2 min drive
  • Museum of Royal Antiquities - 3 min drive

Getting around

  • Hue (HUI-Phu Bai Intl.) - 16 min drive

About this property

Azerai La Residence Hue

Family-friendly Hue hotel in Hue City Centre with 2 spa tubs
This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 122 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, stovetops, and LCD TVs.
Azerai La Residence Hue offers 122 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hue hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Le Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: VND 400000 for adults and VND 270000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Oven
  • Stovetop

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 1200000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: VND 400000 for adults and VND 270000 for children (approximately)
  • Airport shuttle fee: VND 530000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 1200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

La Résidence Hôtel MGallery Collection
La Résidence Hôtel MGallery Collection Hue
La Résidence MGallery Collection
La Résidence MGallery Collection Hue
Residence Hue Hotel MGallery Sofitel
Residence Hotel MGallery Sofitel
Residence Hue MGallery Sofitel
Residence MGallery Sofitel
Azerai Residence Hue Hotel
Azerai Residence Hotel
Residence Hue Hotel
Residence Hue
Azerai Residence Hue
Azerai Residence
La Residence Hue Hotel And Spa
La Residence Hue Hotel Hue
AZERAI La Residence Hue
La Residence Hue Hotel Spa
La Residence Hue Hotel Spa MGallery by Sofitel
Azerai La Residence Hue Hue
Azerai La Residence Hue Hotel
Azerai La Residence Hue Hotel Hue

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 159 out of 188 reviews
5 - Excellent 85%
Rating 4 - Good. 23 out of 188 reviews
4 - Good 12%
Rating 3 - Okay. 4 out of 188 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 188 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 188 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets and exceeds it's 5 star rating!
Outstanding stay!! The staff was above and beyond friendly, helpful, and professional. The Spa was very welcoming and had wonderful service. The Hotel looked great and room was fantastic. Highly recommend and I would definitely stay again.
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Th hotel is fantastic
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive colonial style property with well-tended grounds. Comfortable and spacious room. Good location on edge of Hue - 15 mins walk along river or £2 taxi. Some building work around hotel which can affect enjoyment of pool etc. Great staff and super customer service. Excellent restaurant recommendations
Stayed 3 nights in Feb 2020

5/5 Excellent

Stayed 1 night in Feb 2020

4/5 Good

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The property itself was lovely as was the staff. We ran into a wedding reception that took over the pool area for two days. We also had just come from a hotel in Hoi-An that just did everything as well but for 35% less. We would still definitely recommend this hotel.
Stayed 2 nights in Jan 2020