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Promisedland Resort & Lagoon

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Luxury
4.5 star property
9.0

Wonderful

Riverside retreat with island pool

Tranquil waterways wind through the resort grounds, with every room offering canal views from a private balcony. Guests can explore via complimentary boat tours or enjoy walks among lush greenery. The island pool provides a peaceful retreat, while two restaurants serve international cuisine.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ￥19,388
￥22,394 total
includes taxes & fees
Jun 9 - Jun 10
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of TWD 1589 per pet (varies based on length of stay), plus a deposit of TWD 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately TWD 1552 to 2717 for adults, and TWD 776 to 1527 for children
  • Pet deposit: TWD 2000 per stay
  • Pet fee: TWD 1589 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Property Registration Number 花蓮縣旅館第078號

We should mention

Pool access available from 8:30 AM to 5:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Promisedland Resort & Lagoon have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–5:00 PM.

How much does it cost to stay at Promisedland Resort & Lagoon?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Promisedland Resort & Lagoon on Jun 9, 2026 start from ￥19,388, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Promisedland Resort & Lagoon pet-friendly?

Yes, Promisedland Resort & Lagoon allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of TWD 2000 per stay and a fee of TWD 1589 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Promisedland Resort & Lagoon?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Promisedland Resort & Lagoon?

Check-out is at 11 AM.

Where is Promisedland Resort & Lagoon located?

This family-friendly Shoufeng hotel is located on the riverwalk, within a 15-minute walk of Fengzhigu Wetland Park and Li Chuan Aquafarm. National Dong Hwa University and Fongtian Historical Museum are also within 3 mi (5 km). Shoufeng Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 398 out of 672 reviews
Rating 8 - Good. 200 out of 672 reviews
Rating 6 - Okay. 48 out of 672 reviews
Rating 4 - Poor. 16 out of 672 reviews
Rating 2 - Terrible. 10 out of 672 reviews

Reviews

Verified

10/10 Excellent

Ni-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly to spend a day there!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Room were very spacious. Restaurant had excellent food and was priced reasonablely. We enjoyed our stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cevat

Liked: Cleanliness, amenities, property conditions & facilities
This was a very cool experience for us! We loved the room, parks, food, and honestly everything.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

CHIH YUAN

Liked: Cleanliness, staff & service, amenities
Buffet is overcharged, room service is reasonable. Facilities are bit old and wore out. For example, the Pool tables are wore out, they should be replaced.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Charming villa, but could use some updates

The hotel has a charming atmosphere, and the staff were friendly and helpful throughout my stay, the location is great for a peaceful getaway. The atmosphere felt cozy, and the amenities were adequate for my needs. Overall, it was a pleasant experience, but there are a few areas that could be improved, I did notice that the hotel feels a bit outdated and could benefit from some renovation. The facilities, including the furniture and bathroom fixtures, show signs of wear and tear, and it would be nice to see some upgrades. Regarding cleanliness, while I understand that being in a villa surrounded by nature can sometimes bring in bugs, I did find a few insects in my room, and there was a spider on my bed, which was a bit uncomfortable. I know this can happen in older, nature-surrounded buildings, but a little more attention to detail in this area would go a long way. Overall, it's a lovely place, but with some updates and improvements in cleanliness, it could be an even better experience.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Manek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Promiseland.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Hsiao-Yi

Liked: Cleanliness, staff & service, amenities
房間很好👍點心不錯👍飲料好 服務人員親切有禮 湖畔小憩晚上表演人員很棒👍 尤其是五年級生二人組 園區環境優 渡假放鬆的好地方
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

YU-TING

Liked: Cleanliness, staff & service, amenities
很棒
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

YIJIN

Liked: Cleanliness, staff & service, amenities
一個超優、遠離塵囂，舒適又處處用心、貼心的休養好去處。 放眼望去，綠油油、用心照料的環境，眼睛可以休憩。深深呼吸，清新的空氣洗滌了都市人的肺部。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jia Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
晚上的服務人員都非常溫暖友善
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

PO KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
漂亮
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

HUEI JEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
友善住宿經驗
Stayed 4 nights in Sep 2025
Verified

8/10 Good

CHINFU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房整潔ok 自助餐ok 服務尙佳
Stayed 1 night in May 2025
Verified

8/10 Good

Meng ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建議晚上可以舉辦露天的歌手演唱，或者投幣式KTV機，不然晚上很無聊
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Yen Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for vacation

園區內可以預約接駁，很多設施可以預約使用，房間都是面對園區運河，景色非常優美，房內乾淨舒適，餐廳無論是自助式或是中式套餐都非常美味
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

不友善環境

這麽大的飯店竟然沒有無障礙設施不可置信
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ZUN-MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cp質很高

渡假放空的好地方，小孩長輩都適合。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

SsuAn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

百聞不如一見

多年來，花蓮最具代表性的渡假天堂，終於有機會入住，也是百聞不如一見。 很適合帶雙親、小孩同樂。
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很舒服又寬敞的渡假空間，每位服務人員都很貼心很有禮貌。
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

??

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
設施和房間設備老舊，員工人數不足，做事效率很差！
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Yy

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
很好
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

JUIHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常貼心的為旅客設想，配備各種遊樂設施，讓旅客住在其中也不會無聊
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

雪貞

Liked: Amenities
提供住宿 飲食 服務人員都很棒；因為園區面積不小，提供腳踏車供客人無償使用可說是飯店的基本配備，使用者需自行付費還不便宜呢，公司應該了解一下，如何改進
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

TZU-YUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整個園區佈置很用心，營造的氛圍會讓人放鬆慢下腳步，員工都非常親切熱情 樹木花草都有在修剪維護，散步在園區很舒服。 唯一的缺點大概就是吹風機比較老舊的款式風量很小，但瑕不掩瑜，住起來非常舒服！
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jer Horng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好,今年住了三次~
Stayed 1 night in Nov 2023